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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15741 Views
  • 0 replies
  • 6 kudos

New google/nest cams suck

I’ve been with drop-cam/nest from day one after replacing 10+ of my older nest/drop-cam cameras with the new mandatory google/nest ones they are just a pile of junk paperweights. The rest of my newer nest work perfectly fine. Google has really messed...

Fixumm by • Community Member
  • 1062 Views
  • 5 replies
  • 5 kudos

Nest Doorbell - Missed Events

I purchased a Nest Doorbell via ADT for my front porch/yard and I am noticing that its missing events that should have been recorded. For example, last week I was weeding in my front yard and the camera caught it. The next recording is of me, about a...

Replacement for my Dropcam

I talked to a representative at the beginning of April when my Dropcam was no longer going to work. He took all my information and was sending me a replacement camera. I still have not received one. Please let me know how to get a replacement or when...

Cindyh by • Community Member
  • 337 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Camera cant detect anything

Nest outdoor camera no longer detecting anything. Moved the camera from one side of the yard to the other. It can no longer pick up people, dogs, motion, anything. I know this because it faces the same direction as my nest doorbell and it picks up ev...

Thll by • Community Member
  • 1437 Views
  • 6 replies
  • 0 kudos

Familiar faces settings on busy street

I wanted the doorbell so that I could see who was at the door and be notified who it was, and interact with them if I'm out. However, I live in a terrace house directly on the road, so if I have it set to see people the battery lasts 3 days. Since tu...

Salubrius by • Community Member
  • 374 Views
  • 1 replies
  • 0 kudos

Nest 2nd Gen / Wired Doorbell not being Found in Nest App

I installed my nest gen 2 / wired doorbell using the Google Home app, but now I can't see and install it in the Nest app. I tried doing a factory reset but every time it gets to the point in the install that says to click on the last 4 digits of the ...

bpitts09 by • Community Member
  • 1411 Views
  • 2 replies
  • 0 kudos
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