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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

Google nest doorbell wired not connecting

I’m having issues with my wired doorbell it will turn on but not connect we even reset our router but still nothing I have a battery one and it worked but my wired nest don’t

Ryshrum by • Community Member
  • 833 Views
  • 4 replies
  • 0 kudos

Complaint about Google Nest Doorbells

I have gone through 2 doorbells and both have had the same problem. The mounting pin always gets stuck and then will not remount. I was able to replace the first one under warranty but the second one I cant do anything apparently. I tried to get a re...

lalag12 by • Community Member
  • 607 Views
  • 3 replies
  • 0 kudos

Resolved! Gen 1 cameras work with Nest Aware?

I have a number of Gen 1 Nest cameras (model A0033 or NC2100ES) using the Nest app with a Nest (not Google) account. I don't currently have a subscription and want to get Nest Aware for recordings, but I've read lots of problems after migrating accou...

vreiner by • Community Member
  • 1397 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Doorbell won’t connect NC009

Please help.. I know there are bigger issues in the world than connecting a doorbell!I have fibre broadband to my house and an ofnl modem. I have 2 Google WiFi nest pro routers.. all working great. I set up a google thermostat and nest audio speaker ...

JQ5 by • Community Member
  • 1722 Views
  • 7 replies
  • 0 kudos

Resolved! Nest Doorbell wired Gen 2 does not appear in the Nest app even though it appears in Google Home.

I recently replaced my original Nest Hello wired doorbell with the Google Doorbell wired 2nd Gen and while it appears in the Google Home app, it doesn't appear in the Nest Security app.How do I add it to the Nest app? When I try to add it in the Nest...

Nickski52 by • Community Member
  • 1233 Views
  • 4 replies
  • 0 kudos

Nest doorbell face cracking

My nest door bell's face is cracking/peeling and is only a couple of years old. The warranty was only for 1 year. My house faces the sun so I am not sure how to get around the sun issue. I had a ring doorbell for years and never experienced this issu...

Download clip/video cuts out

We had an issue at our house about 1.5 hours ago. A guy in a mask ran up and rang our wired nest cam. The video cut out immediately and I can't download the clip. I would like to have the clip to give to the police. Not sure how to go about getting h...

deweechi by • Community Member
  • 942 Views
  • 6 replies
  • 0 kudos

Nest camera connected to Netgear Nighthawk MR6110

This site only has one option for Internet which is mobile Internet. An ATT/Netgear Nighthawk MR6110 modem router is the Internet source. The Wifi is not strong enough to reach all cameras and additional Wifi is needed. I have tried Erro 6 pro, Ubiqu...

Resolved! Nest Doorbell - wired 1st gen

Hello - I have a Nest hello doorbell (1st gen - wired ). It worked great at our previous townhome with no issues and recently we moved to a new house. I went to install it at our new house and cannot get it to connect. It gets to “connecting to nest ...

Walker820 by • Community Member
  • 746 Views
  • 2 replies
  • 0 kudos
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