Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Incorrect person recognized as familiar face

My doorbell camera mistakenly recognized a stranger for my boyfriend. I want to correct this, and can't find how. To clarify, all the pictures of my boyfriend on familiar faces are correct. The camera tagged the stranger as my boyfriend. Thanks

Familiar Faces not showing under Nest Aware tab when viewing via browser (home.nest.com)

When I access the Nest Hello Doorbell settings via the home.nest.com browser, I see a blue button under the nest aware tab labeled "Nest Aware". Upon clicking, it explains the features of Nest Aware in detail but doesn't allow me to access them. At t...

Nest cam no video

Home and Away screen comes up but no live video, troubleshooting leads me to error, camera connected to another account, but am unable to factory reset or have option to delete device

Can I force a google nest outdoor camera to work only on 2.4 ghz or only on 5ghz network?

Nest Outdoor Camera Security Cord Replacement

About 2-feet of the "security cable" power cord has deteriorated and exposed the wiring of my NEST OUTDOOR (powered) CAMERA. Obviously I can't keep using it in this fashion. HOW DO I REPLACE THE "SECURITY" cord???

Need a replacement security hex for Nest Doorbell (2nd gen)

Ordered a Nest Doorbell 2nd Gen for my mom back in March and after install it looks like the hex screw has come out and gotten lost. Can we get a replacement hex screw to keep the doorbell in place?Thanks

Nest Battery Camera Not Charging to 100%

I just purchased a 2-pack of Nest Battery Cameras. For some reason, when unmounted and charging, I cannot get the Nest Battery Cams to charge more than 90%. What am I doing wrong?

Both my nest cameras went offline ariund the same time

Both my nest doorbell and garden camera started to show as offline in the home app at around the same time as each other. It's nothing to do with the temperature or the WiFi signal, and I did get them both working again bg removing then from the home...

Privacy mask?

Hello, I have now tried my hand at these zones for a long time. but I simply cannot get areas that are not allowed to be recorded removed.The camera records a huge area, which would normally be good, but for example in Denmark it is illegal to film o...

Nest Cam (battery) in Google Home Public Preview

My favorite browser is Firefox. I'm testing https://home.google.com/I have a Nest Cam (outdoor or indoor, battery). This camera doesn't stream in Firefox.Error message:WebRTC: Using more than two STUN/TURN servers slows down discovery ( m=cameras_mod...

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Incorrect person recognized as familiar face

Familiar Faces not showing under Nest Aware tab when viewing via browser (home.nest.com)

Nest cam no video

Can I force a google nest outdoor camera to work only on 2.4 ghz or only on 5ghz network?

Nest Outdoor Camera Security Cord Replacement

Need a replacement security hex for Nest Doorbell (2nd gen)

Nest Battery Camera Not Charging to 100%

Both my nest cameras went offline ariund the same time

Privacy mask?

Nest Cam (battery) in Google Home Public Preview

Help migrating 1st Gen Nest Aware to wired doorbel...

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...