We recently shared new updates to the Google Home app. You can read more
in our community blog: New updates to Google Home for camera users: new
AI image detection, requested features, and more! Have any questions not
covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of
Google Nest cameras or doorbells.Before trying these stepsMake sure
you're using the correct app for setup. Need help checking which model
you have? Use the Google Home app to set ...
So trying to get indoor/outdoor cameras to work. Got Google home app ok.
Scan QR code. Seems to prepare camera ok but every time it gets to the
next stage in the setup “connecting to joining device” we get “something
went wrong try again”. Any ideas/...
Recently had to change Wi-Fi password and now cameras won’t connect
tried resetting and factory reset. When I try to add new device it ask
for QR code. Don’t have that so I enter the setup code on device. When
it gets to the next screen it says to ha...
Help! I have had this device for less than 2 weeks and am so frustrated
that the only way I know if someone is at my door, is if I have my phone
beside me for an alert. Considering returning it, the old fashioned
doorbell was far superior.Hours of tr...
Has the Google team found a way to allow us to change the alert tone on
our iphones with the Google nest cameras so that if someone “unfamiliar”
breaks in and tries to kill us we will actually get woke up or is the
product still useless for home secu...
The good news was that when I complained that plastic was peeling from
the front of my Hello doorbell, Nest offered a replacement. The bad news
is that after removing the otherwise functioning doorbell from my Nest
home structure, every attempt at in...
We have been using our indoor net camera for nearly 5 years. Upon
moving, we disabled it and reset it up recently, but it only collects
still images of movements, it's not recording videos. We can watch live
video, but it's not recording any of it. W...
My Google nest camera was hacked by some pathetic loser and psychopath.
I have had this camera for less than a month and you guys won't give me
a refund. I want my money back or I will be reaching out to ALL LOCAL
NEWS STATIONS. The police won’t do a...
I have a doorbell camera that recently started displaying camera footage
with a pink and blue tint. It is hard to make out what is being shown on
the camera. I have already viewed and tried various suggestions
including:1) Using the APP turning the c...