Cameras and Doorbells

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Camera set up

So trying to get indoor/outdoor cameras to work. Got Google home app ok. Scan QR code. Seems to prepare camera ok but every time it gets to the next stage in the setup “connecting to joining device” we get “something went wrong try again”. Any ideas/...

Cannot connect camera

Recently had to change Wi-Fi password and now cameras won’t connect tried resetting and factory reset. When I try to add new device it ask for QR code. Don’t have that so I enter the setup code on device. When it gets to the next screen it says to ha...

Lense crack on nest outdoor battery cam

Hello my nest cam lense is cracked, are they replaceable ? The camera works fine accept for the crack in the middle of the screen

Mechanical chime not working with Nest wired, 2nd gen - is 16V 10VA the problem?

Help! I have had this device for less than 2 weeks and am so frustrated that the only way I know if someone is at my door, is if I have my phone beside me for an alert. Considering returning it, the old fashioned doorbell was far superior.Hours of tr...

Google Nest Alert Tone Unsafe and Inadequate

Has the Google team found a way to allow us to change the alert tone on our iphones with the Google nest cameras so that if someone “unfamiliar” breaks in and tries to kill us we will actually get woke up or is the product still useless for home secu...

Magnet mount for nest outdoor camera

I lost my white magnet mount for my outdoor nest camera (wired), It is not available for purchase online. Can someone point me to the right direction? Thanks Andy

Resolved! Cannot successfully add a replacement Nest Hello doorbell to my Home config

The good news was that when I complained that plastic was peeling from the front of my Hello doorbell, Nest offered a replacement. The bad news is that after removing the otherwise functioning doorbell from my Nest home structure, every attempt at in...

Indoor Nest Camera not recording

We have been using our indoor net camera for nearly 5 years. Upon moving, we disabled it and reset it up recently, but it only collects still images of movements, it's not recording videos. We can watch live video, but it's not recording any of it. W...

My Google Nest Camera was hacked

My Google nest camera was hacked by some pathetic loser and psychopath. I have had this camera for less than a month and you guys won't give me a refund. I want my money back or I will be reaching out to ALL LOCAL NEWS STATIONS. The police won’t do a...

Pink/Blue Image on Doorbell Camera

I have a doorbell camera that recently started displaying camera footage with a pink and blue tint. It is hard to make out what is being shown on the camera. I have already viewed and tried various suggestions including:1) Using the APP turning the c...

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New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Camera set up

Cannot connect camera

Lense crack on nest outdoor battery cam

Mechanical chime not working with Nest wired, 2nd gen - is 16V 10VA the problem?

Google Nest Alert Tone Unsafe and Inadequate

Magnet mount for nest outdoor camera

Resolved! Cannot successfully add a replacement Nest Hello doorbell to my Home config

Indoor Nest Camera not recording

My Google Nest Camera was hacked

Pink/Blue Image on Doorbell Camera

Nest outdoor cam

https://home.nest.com/cameras delete clips

Gen 1 Doorbell. Nest app doesn’t work after migrat...

Nest IQ Outdoor Camera won't factory reset

Nest Hello “problem”??

Nest Doorbell Battery buzzing audio

Nest Doorbell (wired) - trying to connect it to th...

Home won’t add Nest camera and deploy software

Floodlight turns on while viewing pre recorded eve...

Setting up my nest camera in my new home