New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest app says "doorbell connected to other account". How do I fix this?
I recently rewired my Nest Doorbell and installed a new 30VA transformer to replace to old one. I am trying to reinstall the doorbell on my Nest app. I did a factory reset and went through the steps on the app, but it stops me with a message that the...
Google Nest Doorbell and iPhone 12
Does my Google Nest Doorbell camera and my iPhone need to be on the same network to get notifications? I am not getting notifications for the doorbell camera today but do get them from the Google Nest Camera mounted on the front of my house. Discover...
Live video unavailable
I purchased a Nest indoor wired camera (2nd gen wired), which I installed a few months ago and worked fine since then.Unfortunately, when I go into the Google Home app, to view it, I get the message 'Live video unavailable'Interestingly, I receive no...
Soon to be obsolete cameras
Hi…I have attached pictures of 3 cameras, can you confirm that these will no longer work after 2024 and how do I order the replacements? I have tried to do so online but it does not remove the price at checkout. Thank you.
Google Nest Doorbell (battery)
Has anyone figured out how to make the battery last longer than a couple days? It seems I am constantly needing to charge this thing. Any advice would be appreciated. Thanks.
Google doorbell disconnected
I have an Google doorbell (2nd gen, wired) when it gets disconnected from my wifi I will have to take the doorbell off the wall and reboot it to reconnect. It will never reconnect on its Owen. All of my nest cameras Will reconnect except for the door...
How to recover 24/7 video from 20 days ago
I need to recover 24/7 video from 21 days ago as part of a criminal investigation. when I look, I have event video but not the 24/7 available.is there any way to recover 24/7 video greater than 10 days old?
No Time/Date stamp on Nest Cams (2nd gen)?
It's been about 2 years and Google Nest Cam (2nd gen) literally hasn't implemented a time/date stamp feature?! It can only be set up on Google Home, not Google Nest, and there is no way at all to view time/date on a downloaded video. This completely ...
Google Chime Puck
My Google Chime puck stopped working, and I'm trying to find a way to replace it. I see that Google doesn't offer any help with that process. So I was hoping someone here whose gone through dealing with the Chime Puck, may have some insight on what t...
SOS cannot set up new camera
i cannot believe how much money I pay you and cannot speak to a human being, I have a new nest outdoor cam, THERE IS NO SCAN CODE anywhere on the box or the mount. I plug it into my computer and NOTHING and when I resent the button on the back, NOTHI...
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