cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 2281 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 18492 Views
  • 0 replies
  • 7 kudos

Nest Doorbell -video not available check back later

I have an issue in my history with my nest outdoor camera where it shows activity but the video just says "this video isn't available yet. Check back later" - needless to say later never happens! It's kind of defeating the point of having history on ...

ChiefKK by • Community Member
  • 437 Views
  • 1 replies
  • 1 kudos

Resolved! Two Cameras Going Dark at Sunset

I have two of my Google Nest outdoor cameras (non-battery) that since I moved them over to Google Home (Preview) are acting funny at sunset. Both have night vision turned off and there are lights in the area so they do not need to use night vision. S...

pebceb by • Community Member
  • 2038 Views
  • 9 replies
  • 0 kudos

Resolved! Broke Google Nest Doorbell trying to get it off the mount

I was trying to remove my nest doorbell to charge it, I used the included tool to get it off but I accidentally the front part of the bell came out. I see the contact strip broken. Anyone else had this issue? I can't be the only one. It was really ha...

Resolved! Google Nest Integration Has Ruined the Product

The decision to phase out the Nest app is a massive blunder that can’t be overstated. The look, interface and ease of use is light years ahead of the Google Home app. It’s not worth having everything in one place when you’re degrading a premium produ...

Bustin81 by • Community Member
  • 1249 Views
  • 3 replies
  • 8 kudos

Resolved! No qr or code legible

We moved and brought our nest cameras with us. One got scratched and I cannot read the qr or code. I don’t have the serial number and the camera was removed from my app. How can I set up this camera????

Nest Doorbell

l am Nest Aware subscriber and find it incredibly frustrating to lose all my video history whenever I need to change my Wi-Fi network. I pay for cloud storage expecting my data to be safeguarded, not tied to a specific network. I suggest implementing...

alekpus by • Community Member
  • 834 Views
  • 4 replies
  • 0 kudos

Resolved! What are these IP’s my Nest Doorbell and Camera uploading to?

Hi, can someone please let me know what are these IP address’s and Domains my Nest Doorbell (Battery) and Nest Cam’s (Battery) are uploading data to? 172.###.##.##7108.###.###.##7nest-camera-media.googleapis.comlycraservice-pa-cam-prod.googleapis.com...

ash99 by • Community Member
  • 1715 Views
  • 5 replies
  • 0 kudos
to vote
Labels