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How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest doorbell fell out of cradle again
Doorbell rarely locked into cradle has fallen out numerous times, this time it broke into 2 pieces and tore the charger cable, so frustrated. It's 18 days out of warranty and the tech I spoke with said nothing can be done, and hasn't heard of any cus...
Nest Doorbell Video
WORST GOOGLE UPDATE EVER:(On the last Nest Doorbell update they shrink the doorbell video a lot. Now it's very limited and the only thing that you can see is just the face of the person who is at the front door. Now can't see the surroundings any mor...
Resolved! Indoor and Outdoor wired cameras record video but not audio
I have a 6 indoor nest cam 2nd generation wired and 4 outdoor nest cam 2nd generation wired. Audio and mic are turned on for all cameras in settings and volume is on 5 (highest setting). I have a paid account with 30 days of recording history.Events ...
Nest doorbell goes offline when pressed
Looking for advice. I’ve read several comments and threads with people having the same issue. Our 2-year-old Nest doorbell goes offline when pressed. I tried the “hack” of turning off the indoor chime which “fixes” the issue of going offline, but we ...
Resolved! Very bad lens flare / glare
I have a new Nest Outdoor / Indoor battery security camera. It works well, but any time the sun is in any part of the video, there is very pronounced, pinkish lens flare that overs the entire video and you can not clearly see though it. The picture l...
Nest Outdoor Camera Won't Factory Reset (Wifi Name has changed)
Hello, I recently changed my Wi-Fi name and now the outdoor nest cameras don't show up and can't be connected. I tried physically going up to the camera and putting a pin in the reset hole (which is located in the front of the camera. There was no bu...
Doorbell stays "inactive" on Hub (2nd) gen
We have a Google Nest Doorbell (Battery) and a Google Nest Hub (2nd gen). They all paired well but since 2 months the Doorbeel keeps "inactive" on the Hub. We are able to stream the video to the Hub as well to our phones via Google Home. But we do no...
How to speak to a real person regarding billing
Google has me on auto-renew for Nest doorbell. I moved and no longer have the doorbell. I reached out on 12/7/23 via google assistant to see how to cancel the charges. I have a case number. NO RESPONSE from anyone at Google. Any suggestions on how to...
Help Replacing Nest wired with 2nd gen wired with 2 chimes
I am replacing Nest wired doorbell with 2nd gen wired doorbell. I have not been able to find the wiring diagram for one doorbell two wired chime setup and don't exactly know how to connect the chime puck as the original one I was replacing had 4 wire...
How do I link the nest doorbell battery to my Google hub second generation?
When I first installed the Nest doorbell battery a couple of months ago or so, I could swear it was ringing.But now I don’t have access to a chime, and the picture does not automatically load onto my hub video. I only get a notification on my cell ph...
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