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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1528 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17614 Views
  • 0 replies
  • 7 kudos

Resolved! Video was not recorded

Hello Team, Today morning when I got out of my house to drop my son, I realised someone has opened my car and left the door open. I have a camera right outside to capture the entire car. So I opened the app to see who did this, but sadly the camera d...

Badriravi by • Community Member
  • 946 Views
  • 2 replies
  • 0 kudos

Doorbell Does not Ring inside of home

Good morning. My doorbell no longer chimes inside my home anymore. When I googled and followed the directions it states that my ring indoor chimes should be on, but mine is gray and will not let me click on it.

Natasha30 by • Community Member
  • 4424 Views
  • 2 replies
  • 0 kudos

Nest Doorbell (wired, 2nd gen) Wifi frequencies

According to Nest doorbell spec:the following supported wifi frequencies are: 802.11a/b/g/n/ac (2.4 GHz and 5 GHz) https://support.google.com/googlenest/answer/9259110?hl=en#zippy=%2Cnest-doorbell-wired-nd-genI need to have a spec with the exact supp...

amitbern by • Community Member
  • 1288 Views
  • 5 replies
  • 0 kudos

How to identify different doorbells

I have two newly installed doorbells. One at the front door, and one at the garage.At the moment i have the front door set up ONLY for button press, and the garage for button press and motion.The front door is working fine, when the button is pressed...

Neopopulas by • Community Member
  • 7867 Views
  • 1 replies
  • 0 kudos

2nd Gen wired doorbell 2 chimes

Hello! I can't seem to find an answer to my problem.I have the 2nd Gen wired doorbell with 2 chimes in the house. The puck has only 2 wires. I've tried connecting the puck to either box they never ring. The online diagrams I have found show a puck wi...

Sandypandy by • Community Member
  • 1962 Views
  • 4 replies
  • 0 kudos

Can't get doorbell off to recharge battery

I can't get the doorbell off the bracket. I have the tool and it says to insert it into the hole in the top of the doorbell but there is no hole in the top. There is one in the bottom of the doorbell but it's more like a small slit, not a hole. I don...

Ronas by • Community Member
  • 714 Views
  • 2 replies
  • 0 kudos
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