Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Google nest wireless camera can't find wifi network

Hi, we just purchased the google nest wireless cameras and in setup through the google home app our Wifi network isn't being found. My phone being used for setup is on the wifi network, and we have tried all the standard troubleshooting ie. Moving cl...

Doorbell Gen 2 disable always on white ring

Have a Gen 2 wired doorbell, on first setup and use, without motion or doorbell press the steady state of the white led ring is off. After a first power cycle of the doorbell the white ring stays on always and will flash for motion and spin for doorb...

Constant monitori g of outdoor camera over hub max

I just had two outdoor cameras installed and monitor them using a hub max. I can stream my backyard camera continously with no issues for hours at a time. My front yard camera will only stream for about 3 hours before the hub max ends the streaming a...

Doorbell Button Stuck?

My Gen 1 doorbell button does not seem to be working. I have checked the wiring inside by the mechanical chime, and wiring at the doorbell itself. When going through troubleshooting steps, I was not able to complete a factory reset because the doorbe...

Sound notification on my iPhone

Is there a way to get a sound notification on my phone when an event is seen on my camera?

Nest Battery Doorbell/Camera

I no longer receive notifications from my Nest Doorbell/camera on my iPhone. I receive notifications on my iPad and my husband receives notifications on his Android. I have made certain that everything is checked. I’ve done a hard reset on my phone. ...

Doorbell battery

Hello,I purchased a Nest Doorbell (battery) that is wired with the Ninety7 Indoor Power Adapter for Nest Doorbell (battery). The doorbell was working perfectly fine for many days up until about a day ago. When I click on the camera button it says"Liv...

Not showing live feed

When I'm home or away and just want to check on things at home my live feed will not show I'll hit live and nothing it say not able to connect I have a Google nest camera indoor/outdoor I've had it for a year

Nest battery doorbell chime response time

Hello, I know there was a subject on this mather but i can't respond on that tread anymore. When the Nest battery powered doorbell is pressed it takes about 10 seconds before the Nest Mini speaker (chime) responds. So sometimes i even miss a visitor ...

Resolved! New nest cam outdoor not recording activiy

Hi just purchased the best cam outdoor battery. I'm aware you don't get a live feed. However, we bought this to replace a 1st generation indoor we have point out the window. The big problem is the 1st gen picks up all activity, people cars etc. Howev...

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Google nest wireless camera can't find wifi network

Doorbell Gen 2 disable always on white ring

Constant monitori g of outdoor camera over hub max

Doorbell Button Stuck?

Sound notification on my iPhone

Nest Battery Doorbell/Camera

Doorbell battery

Not showing live feed

Nest battery doorbell chime response time

Resolved! New nest cam outdoor not recording activiy

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...

Case #1-0363000035653

Nest Warranty - Who can I speak to other than supp...