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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Forum Posts

How to set Google Nest cameras to record when away?

Before Google bought NEST, all my NEST cameras (old and new) would record when I was away from home. Now that google home is the place to manage your cameras, and I no longer can see my newer cameras in Google NEST (only google home), how do I set th...

JPS23 by Community Member
  • 1470 Views
  • 1 replies
  • 0 kudos

Nest Doorbell Battery offline

Hi My Nest Doorbell Battery has gone offline. Resetting it hasn't fixed it - I get live video during setup but once I mount it the live feed won't come up.Is there a widespread issue?

Smoothy by Community Member
  • 366 Views
  • 1 replies
  • 0 kudos

Gen 2 doorbell

Why can’t I get a notification on my gen2 doorbell when a car drives by or a person walks up to my door. Had no problems with the gen 1 door bell.

Lblanch40 by Community Member
  • 356 Views
  • 1 replies
  • 0 kudos

Front of camera removed

When I was trying to remove my doorbell to paint my door frame, I accidentally pulled the front cover off and tore a contact strip inside. I haven’t checked to see if it will work still, but I assume it’s toast. Has anyone else had this happen? And i...

Resolved! My Nest Doorbell Battery says not for retail sale

I purchased a Google Nest Doorbell Battery from La Redoute on their pay in 3 service. I’ve received my Nest Doorbell today and the packaging says “for nest pro installation only. Not for retail sale. Sale without professional installation is strictly...

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GooNest87 by Community Member
  • 1024 Views
  • 4 replies
  • 0 kudos

Nest Cam detects dog as person

Nest cam outdoor (battery) detects a dog as a person many times per day. Dog is usually 10-20 feet from the camera on the concrete patio in the daylight with no obstructions in the videos. Are there any changes I can make to improve the person detect...

Dscottnm by Community Member
  • 392 Views
  • 1 replies
  • 0 kudos

Nest cam battery footage flickering

Hi, I have just purchased (about a week ago) a Nest Cam Battery and have noticed that whenever I view a recording, it begins in a laggy way, almost jumping and then the foottage flickers in brightness after about 3 seconds. Sometimes after that the b...

JBODD1 by Community Member
  • 2557 Views
  • 19 replies
  • 0 kudos

Setting up nest doorbell to nest hub

Hi there, hoping someone can help. I have purchased a nest hub specifically to connect my nest doorbell so we are able to have the door bell ring. I’m having trouble connecting the two. I have both devices in my good home app but I can’t link them, w...

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