cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1498 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17576 Views
  • 0 replies
  • 7 kudos

New Custom Clips in Google Home App - anyone seen it yet?

Hello everyone, November 30, 2023 Google announced that if you are running the Google Home app (Preview Version) that there is now a new feature rolling out that will allow for Custom Clip creation. People have been asking for this for a while becaus...

EmptyNester by • Silver Product Expert
  • 4003 Views
  • 17 replies
  • 0 kudos

Only recording when there is motion.

I've had a Nest account for a decade, starting back when it was still called Drop Cam. My setup includes both wired indoor and outdoor Nest cams. Recently, I purchased three more outdoor wired cameras from Amazon for a new vacation property. I added ...

Resolved! Nest cam battery doesn't wake up

My nest cam used to work pretty well and detecting nicely. Recently, they stopped waking up when there is person or motion in the view. I have tried resetting and increase sensitivity and couldn't resolve this. When I manually turn on the camera, the...

nliu426 by • Community Member
  • 986 Views
  • 2 replies
  • 0 kudos

Resolved! Google Wired Camera

Hi-my new replacement camera won't connect to the Google app. Any suggestions, I have tried EVERYTHING. Could fit be defective? How do I get in touch with Google to send it back for a replacement. Aggravating

KLloyd72 by • Community Member
  • 623 Views
  • 2 replies
  • 0 kudos

Google Support NOT helping!!! Need management.

Contacted support a month ago, beginning of Nov. I’ve spent a good 4 hours online with them (reset this, reset that, turn on/off, sent screenshots and picture's, blah, blah). The issue is simple: I have a blurry spot in the middle of my nest doorbell...

ScvSteven by • Community Member
  • 838 Views
  • 4 replies
  • 0 kudos

Doorbell Bracket

I have a google doorbell 2nd gen wired unit and need a replacement mounting bracket. How would I get ahold of one of those?

Resolved! missing parts.

I bought 2 nest doorbell/camera at Best Buy & 1 pkg. did not contain the camera mounting hardware. How do we fix this problem? Bill Koch - Email - #

Resolved! Setting up my nest camera in my new home

I’m trying to set up my camera in my new home since I moved from California to Oregon, Missouri and it won’t let me because it says it belongs to a different account but it’s my account

Milazzk5 by • Community Member
  • 901 Views
  • 2 replies
  • 0 kudos
to vote
Labels
Top Kudoed Users
View all