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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15711 Views
  • 0 replies
  • 6 kudos

Cracked Google Doorbell Lens

Hi there,have had the doorbell battery version happily installed correctly for a number of months. The doorbell came off the mount and cracked the lens which s pretty disappointing. How do I go about having the lens replaced?This is obviously a desig...

JR-OZ by • Community Member
  • 841 Views
  • 4 replies
  • 0 kudos

Green LED random blinking

My doorbell battery drains very quickly even on the most conservative settings (one day). Installed a power supply to keep it charging (verified all power requirements) and it's only marginally better (two days). Green LED is on solid, but blinks abo...

Pink/purple hue on Nest Flood Camera

My camera has been having a pink/purple hue on the video and recordings. I have restarted the device, toggled the nightvision on and off, changed the resolution, recording duration and still happening. Ever since I have had this device I have had iss...

Custom Video Clips with new Google Home App

Can we not create custom video clips from our Google video doorbell? I see the only option is to select an event from the home app and save it. But why can we not save custom clips like in the Nest app?

SassyPuppy by • Community Member
  • 1283 Views
  • 2 replies
  • 0 kudos

Subscription but no 24/7 history

I have 2 Outdoor Cameras (hard wired) with floodlights. I paid for the the 24/7 subscription but can only see events in the history. We need to track specific activity not captured by your "events." We need to supply information to the police and you...

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