Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
2nd Generation Doorbell not working
Hello. I installed a 2nd generation wired nest doorbell tonight and it is blinking yellow. I removed it from power and it continues to blink yellow, even if I try to reset it. The kicker is I have a 1st generation doorbell and it works fine. I uninst...
Nest outdoor camera
The blue light on my Nest outdoor camera is blinking blue. I can get through all the steps up to the point when it’s looking for my WiFi which is well within reach and has always worked until it didn’t. I lost power and connection to it.
1st Gen Nest Doorbell is Extremely hot
I have a wired first gen Nest doorbell, and it has been installed for over five or six years. It has been trouble-free up until 2 days ago where it is now extremely hot to the touch and it no longer shows Wi-Fi connection or video. I have disconnecte...
Chime won’t ring
The chime rings until I try to push the wires back into the wall. Then it no longer rings
Activity zones on Nest Floodlight cam seem to be broken
I've lived with the Nest Floodlight camera in my front yard for over a year now. I really like it, despite some quirks.The main thing that still plagues me, and that no one seems to be able to adequately address in this forum is that either I don't u...
Nest Aware Plus is not giving us 24/7 recordings. And Google Support is failing us.
Hello!I have three Nest Cams (indoor, wired, 2nd Gen) at our house. Last week, Google Support (via Facebook's Made by Google team) advised us to do a Factory Reset on all three devices. We had problems installing them.The devices are working. However...
Mystery how my nest battery doorbell came off the mount
Between July 13th and July 14th somehow my nest battery doorbell came off the mount and the lenses broken. I would like to see if maybe nest support had some footage like if it was done on purpose by someone or what? I know that I'm still under warra...
Google Nest Cam and Floodlight wired
I had to change a WiFi network name. I was able to add all my devices to this new network EXCEPT for the Google Nest Cam and Floodlight wired. Per the directions I could find online, I uninstalled it from my Google home app. I then went on to the Hom...
Motion Notifications on Nest Hub
Hi there, we are currently trialing the use of a Nest Doorbell (battery) with the main draw card being the integration of Nest Hubs.However we are quite disappointed as coming from previously using a Ring Doorbell, we assumed Nest Doorbell would allo...
Resolved! Google Doorbell
My doorbell was installed by ADT about 6 months ago. About a month ago the camera stopped working but the system was online. After trying to fix the camera issue, the doorbell will not connect using the Google Home App. I followed the instructions on...
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