New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Create a recording
I have the newest battery powered google/nest camera for one of my rooms at my studio. It automatically records video clips. I want however to control when my video starts and stops. I want to record long clips sometimes How do I do that?
My HELLO DOORBELL is peeling!!!!!!!!
my HELLO DOORBELL looks horrible since it is peeling and getting worse as time goes on.It is not nice to get visits letting me know awful it looks, even the UPS guy told me that it is very common and I should replace the faceplate but I don't know Ho...
Can't stream Nest Doorbell camera to Vizio TV (with built-in Chromecast)
I have a brand new Vizio Smart TV with Chromecast built-in.When I ask Google to "Show me Front Door on Living Room TV", the response I get back from Google is:"Sorry the front door doesn't support streaming to remote screens"I have other TVs that hav...
Not connecting even after getting on the phone help with google technical support
I Recieved another Google nest thermastat and would like some higher level assist installing it on my network.I can brink up my Telus modem webpage and we can see why the CL Google camera, doorbell and now the thermastat won't hook up. My Google Hub ...
Can’t cancel my subscription for nest camera
I moved at the end of October, and have been billed every month for $6 for my nest camera. I can’t seem to be able to cancel my subscription. it was bought and installed by my DISH person. I can’t find how to talk to a live customer service represent...
Resolved! Nest Doorbell Battery offline
Hi All, I recently got a Nest doorbell (battery) and the camera has gone offline and I cannot get it back on. The battery is on 87% and I have reset. The internet is fine. The only thing I can think of is it is very cold outside (-2 degrees). Is this...
My Nestcam stuck on 100%
I charged my Nestcam a few days ago and now my google home lost the 2nd screen when it tells me approx how many weeks/months for my battery and is only showing one screen which isn’t moving from 100%.
Resolved! Unable to setup Nest Hello in Home or Nest app
I have installed my Nest Hello no problem, but the Home app will not connect. It says I must connect the Nest Hello to wifi *first*, even though I thought Google Home was the setup app. My phone is next to my Nest Hello and next to my wifi router. Ho...
Unable to set up event notifications for cameras
We installed two battery outdoor nest cams, a battery doorbell and a wired indoor cam. Only the doorbell sends event notifications. When we open the individual cameras and go into the event settings, we are unable to turn on any notifications. It tel...
Nest access blocked authorization error
Woke up this morning and clicked on my Nest app on my apple iPhone and got a message that my access was blocked said it was an authorization error.Has anyone else had this issue ... what do you do????
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