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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
False Person Detection
I have 2 nest floodlight cams and a hello. The issues I've had / and having.1. Nest floodlight detects a person multiple, and I mean over 20 times a day, that isn't there. There isn't even anything moving, no shadows, etc... It's really bad.2. In the...
Nest Cam with floodlight: floodlight doesn’t work
Nest cam and floodlight (wired) was installed professionally. The cam works perfectly but the floodlights will not go on at all, even it I shut the circuit breaker and then power on. All settings on the Google home are set properly. Google home app s...
Resolved! Locking pin on Nest Doorbell (battery) stuck in.
Hi, I took the Nest doorbell (battery) out to recharge it and now the locking pin is stuck in. Any easy ways to get it to pop out again? I have tried lubricating it but no luck.
Nest Camera with Floodlights
It seems the same problems occur over and over since these hit the market. I guess I'm no exception.Professional install (through Google) on non-switched power source.Worked as it should about 10 days. Then the Floodlight tab became grayed out and un...
Battery mount
Where can I buy a replacement metal mounting plate
Camera is charged and still shows not charged.
I have a pair of outdoor nest cameras. They have both been charged completely. One of them is on while plugged in but the moment I disconnect it, it says, “camera unavailable. Couldn’t reach this camera”. It won’t turn on or connect. Any solution for...
Excessive Bandwidth Usage on Nest Cam Outdoor
I've been having issues this past month with my Nest Outdoor Cam; there are certain days where it'll have massive amounts of upload (~200-300gb/day), and others where it'll be completely normal (~12gb/day). There's no rhyme or reason as to why, there...
Nest keeps returning to login screen
This is the 2nd thread I'm posting for the same issue. As I stated on June 14th, I deleted and reinstalled the Nest App and was able to login to Nest App on my iPhone. The Nest App kept me logged in for about 1 month. Now (July 16th) it is requesting...
NestCam Outdoor - Cable Sunrot
Hi,I have 6 outdoor NestCams and love them dearly. In fact, last night they recorded a crime in my neighborhood and the police were very pleased to see the footage!However, two of my cameras have failed in the last month due to sun rotting the cables...
Google Nest Battery Wont Click Back Into Place
Hi All,My Google nest doorbell (battery) is unable to latch onto the bracket that was installed to the side of the door. It always has worked now you no longer hear the 'Click' when attempting to put it back. Anyone else having this problem? Extremel...
