New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Downloading non-activity video from Google nest home app
Certainly not a streaming issue but no other option was relevant. I understand history and downloading a clip from event details but what if I want to download a clip that is not categorized as an event. A tornado went by my house and I have it captu...
Bad Floodlight Bulb?
I have a wired floodlight cam. The camera itself is online and visible. The app states the floodlight is off, however 1 of the 2 bulbs is ON. I have reset the unit twice and still the 1 bulb remains on. Could it be the bulb? I’m unable to get on a la...
Doorbell camera cracking/peeling
Is this covered under the warranty? Its cracking and leaving sharp edges where it's enough to get someone cut. Should've never replaced my ring doorbell with this...
Connecting third party cameras
Hi Recently purchased home hub but can't get third party icsee cameras to connect even though the connection shows icsee , but keeps telling me I have wrong password. The cameras are WiFi operated .
Why are Nest Cameras downloading so much data?
Hello Community Members,Over time, I have setup 8 Nest Cameras in my house. Here is the screenshot of weekly data usage for the cameras. I am curious why each of them are downloading so much data.Is this expected and how can it be fixed?
Resolved! Flip camera 90 degrees?
Hi, Just bought a Nest Cam (very pleased) and a Nest Doorbell battery (Not so pleased). My problem and anoiance is, that the view is vertical and not horizontal! I really can't use the way to narrow full bodie view and what shoes people are wearing 若...
Email attached to account deleted
The gmail account connected to the camera has been deleted and I cannot access the account. This can't possibly mean my camera is useless.
Nestcam reports "No Events" today, when there were events today
We have a Nest Dropcam Pro that we've used successfully for a few years in our house without issue. However, recently I have noticed that if I check the Dropcam in the morning, there is activity happening in the rooms (which are also shown as "events...
Resolved! Nest Cam 2nd Generation Reset
I was in a hurry and did not research how to set up 2nd Gen camera's to a new wifi. I deleted my Home before removing the cameras. Now I can't set them up on the new Home. I get a message to remove them from the other Home that no longer exists. Ther...
Nest Doorbell (wired Gen 2): Zone Event History / Notifications Issue
I have a new Google Nest doorbell (wired gen 2) with new Nest Aware. I have established a zone 1 to stop notifications for persons walking along the sidewalk (I kept packages notifications). However, I have selected to retain video event history for ...
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