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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17582 Views
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Nest cameras suddenly lost connectivity

I have four Nest Cam with floodlights, two wired nest doorbell (gen 2), and a nest hub max. Randomly at around 10:30 yesterday evening. Both doorbell cameras, the nest hub max, and 3 of the floodlight cameras lost connectivity. They have been offline...

Jando by Community Member
  • 1476 Views
  • 6 replies
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Resolved! Nest. Cam trouble.

I have two older nest cameras and a new generation ring nest camera at the front door. I also have a nest aware subscription so I can see all three cameras working properly. However, when I go to the HISTORY under my older nest cameras and the new ne...

Folsomjb by Community Member
  • 816 Views
  • 2 replies
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Nest cam, Nest protect, Google Home and Google Nest

So my new Google Nest cam isn't compatible with the Google Nest app and I have to use the Google Home app. My Google Nest Protect isn't compatible with Google Home and I have to use Google Nest. If this is right, I have to use two different apps for ...

tycochllan by Community Member
  • 1474 Views
  • 6 replies
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Nest wired camera won’t connect to wifi anymore

My nest wired camera stopped connecting to wifi yesterday. I went through all the recommended troubleshooting and it won’t connect. Two other cameras (same distance) are working fine and everything else in the house is connecting fine to wifi. no ide...

Bhalvers by Community Member
  • 788 Views
  • 0 replies
  • 1 kudos

Google Home app does not recognize Nest cam 2nd gen

Hi there,I have a nest cam 2nd gen for 2 years by now and always worked fine. Thing is that we recently changed home address and internet provider and now home app does not recognize cam anymore and not idea how to reset from factory, as cannot find ...

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