cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15711 Views
  • 0 replies
  • 6 kudos

Nest camera can’t reach camera with new google home

We use our nest camera as a baby monitor, and since the new google home update it stops streaming video multiple times a night and shuts off the iOS device. This even happens multiple times during a 2 hour nap. This rarely happened with the old app, ...

Gillma by Community Member
  • 2852 Views
  • 10 replies
  • 1 kudos

Can I save a video recording beyond the clip?

We have the maximum clip length set to 3 minutes. Several times we've had bears walk past our camera and it records a clip of about 15 seconds but the bear keeps moving/walking around. We can watch the continued movement but it is not part of the cli...

BoHo by Community Member
  • 875 Views
  • 4 replies
  • 0 kudos

Pre Event Recording

When walking up to the door, the device detected a person but video clip is a second or two behind and you miss the video of the person. Say the door is unlocked and person walks in, you do not get a recording of the person. Can you adjust a video cl...

Grum by Community Member
  • 1135 Views
  • 5 replies
  • 1 kudos

Can't view all clips, even when shown in preview

When I look at my history of event clips, many of the clip previews are visible but either won't show when I select them ("This video isn't available yet. Check back later."), or won't show the whole clip (preview shows recording is 1 minute, 46 seco...

JoyousOne by Community Member
  • 1484 Views
  • 10 replies
  • 1 kudos

New WiFi Router and Nest cameras will not work anymore

After upgrading internet modem and wifi router using same network name and password two indoor Nest cameras and outdoor battery Nest camera will not connect. For the indoor cameras I find no reset button nor reset code. The two indoor cameras are qui...

PDB by Community Member
  • 922 Views
  • 5 replies
  • 0 kudos

Outdoor Nest Cam not connecting to wifi

Just moved to a new house and setting up my Outdoor Nest Cams.Going though process of connecting to my home wifi (Eero Pro6E mesh network) and getting a C223 error.I have two of these cameras and they are both not connecting.Also for what it's worth,...

Screenshot_20230610-095456_Nest.jpg Screenshot_20230610-101226_Nest.jpg
to vote