New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Doorbell Error: Unable to start device pairing, configuration not available.
Hi somebody clever,My ex-husband has moved out of thr house but won't give me access to thr Google nest doorbell. I have done a factory reset to try and start again. I tired through Google home app and nest app. Google home said couldn't pair device....
Nest Doorbell Battery wont finish set up
I purchased a new Nest Doorbell (battery) and have been unable to get it to finish set up with out a "something went wrong error." I have tried every suggestion in other posts and nothing has worked. I returned one to Home Depot and purchased another...
Horizontal lines on camera view
I need assistance trouble shooting this issue.My stream is blurry and I have black lines on the stream as well
Nest camera video history without subscription
Hi,i saw the option of saving videos on the nest app. However I havent subscribed for the Nest aware subscription. Im still seeing the history on the app.have I inadvertently subscribed to Nest aware. If not, how many days of history can I see and do...
Resolved! Crappy cameras
Our cameras constantly are turning their selves off, and we have to turn them back on the one day that they needed to be on. That was very important. We were having a package delivered, and the cameras were turned off so we couldn’t see who stole our...
Outdoor camera
Question. Can I connect the new nest cameras to the Nest app if they are plugged into the wall? If not are there battery outdoor cameras that connect to the nest app?
Doorbell is always offline and history clips don’t ahow
My Wi-Fi signal is strong but yet my doorbell always has a hard time going live and is constantly offline. I’ll get an alert of “person seen” and when I look at the history to watch that clip, the box is gray with a circle with an i inside of it. It ...
home.google.com and recorded clips?
Can someone tell me if when using home.google.com you are able to see 'recorded' clips or access the 24/7 recording? Or is it just limited to live viewing for now?
Outdoor Nest Camera Mounting Magnet
I recently received a warranty replacement outdoor Nest Camera, but it did not come with the magnetic mounting base. No mounting base of any kind actually, so it's not doing me any good. How would I go about acquiring one so I can actually use the ca...
Wired doorbell
The doorbell camera is not connecting to the phone app
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