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Cameras and Doorbells

Blog Posts

Nest Doorbell Fall ringtones coming soon! Read more

Update: New Alexa Skill Introduced for Google Nest Cameras & Doorbell Read more

Comparing the new 2nd generation Nest Cam (indoor, wired) to its predecessor, Ne... Read more

Featured Posts

Cold weather concerns with Nest Doorbell Battery Read more

Forum Posts

Change WiFi on Nest Outdoor Cam

I have had this camera for two years. Once in a while is goes off line. Because it is far from my router and line of site includes my HVAC Air Handler, I added a WiFi extender to improve the signal strength. Best practices suggest a new SSID, usually...

TomS by Community Member
  • 630 Views
  • 6 replies
  • 0 kudos

Crack in power cord

My Nest IQ outdoor (about a year old) recently started messaging "the camera is offline." After some trouble shooting I noticed that the power cord is cracked at the base of the plug. Is this something that can be repaired (with a splice) or do I nee...

TDS33 by Community Member
  • 396 Views
  • 5 replies
  • 0 kudos

Google Nest Migration

Ever since the migration, I cannot get my Google Hub to "show me the ____". When I try to add Nest device through the google home, it wants me to sign in to my Nest account. However the sign in wont take my nest sign in OR my google sign in. When I t...

akoester by Community Member
  • 1073 Views
  • 11 replies
  • 1 kudos

Nest hello peeling

Hi, I have a Nest hello doorbell I bought sometime towards the end of 2019 and ive noticed lately it is just starting to peel/crack around the button, I see this is a common issue with them and is quite clearly a design fault as so many are affected,...

Mattymoo by Community Member
  • 195 Views
  • 2 replies
  • 0 kudos

Wired Doorbell Failed with no warning

We had an incident on our front porch last evening (minor vandalism). It was at this point that we realized that our Nest doorbell had been offline for several days. The unit was just dead. No doorbell. No camera. Very warm to the touch, but no other...

wjohns by Community Member
  • 351 Views
  • 3 replies
  • 1 kudos

Can’t Set time for schedule

I can’t set the time to make a schedule for my camera. Home and away feature is off, snd I don’t want to migrate to google since I use Alexa for my nest thermostats. When will this get fixed? It’s very annoying. Home and away never worked, so I want ...

ClaraS by Community Member
  • 250 Views
  • 4 replies
  • 0 kudos

Install 2nd doorbell getting error nc018 (3.3)

I am trying to install a 2nd nest doorbell (wired) and I keep getting error NC018 (3.3). The first doorbell is working fine, I have tried everything that was mentioned in the support for this error, I have rebooted router, brought them as close as 1 ...

jciavatt by Community Member
  • 399 Views
  • 3 replies
  • 0 kudos

Add familiar face back

I accidentally deleted a familiar face and now there is no option to add it back in, the camera only recognises the person as unknown and there is no option to add them back as a familiar face.

jimmah82 by Community Member
  • 439 Views
  • 3 replies
  • 0 kudos

Nest Cam Outdoor or Indoor / Battery

Just received this new camera. Have no zero luck setting it up.To begin, when using QR code to scan within the Nest App, it sends me to Google Home. You guessed it, when using Google Home it sends me to Nest, that's a fun time loop.When skipping the ...

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