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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Doorbell wired
My nest doorbell no longer rings the chime when the chimepuck is installed. It works fine with the chime puck uninstalled. But the plunger on the doorbell chime vibrates/hums. The camera works fine either way. I had an electrician come out and voltag...
Cannot turn volume all the way down while live viewing camera
All of a sudden I cannot lower the volume on the camera to 0 only goes to 10% please help I do see this has been an issue for others in the past but I don’t see a solution anywhere. Up to today it actually was possible. Help!
OutDoor Wired Camera Won't Connect
Manufactured 9/2018. The camera was connected via a range extender. However, the extender failed so I got a new one and set it up. That works fine Now, the camera will not connect. I tried turning off the power for 10 seconds and that did not work. N...
Doorbell chime doesn't work
It's set up and ready to go, but when the button is clicked, the sound does not come from the Nest Mini
Nest Support Refuses to Respond
It has been a week and I keep emailing Nest support just to be ignored. I know ya'll are busy but I worked for Apple and we had to respond or lose our jobs. We spent quite a bit of money on Google products are treated very badly. I noticed other peop...
Spinning Circle on my PC using browser to access my Nest Account
I'm trying to access my three cameras from PC with assorted browsers. Log into account fine but my videos all have spinning blue circle. I'm using Web access not a Nest app.Works fine on my iPhone using the downloaded nest app. Since Nest app is web ...
Google Camera says Slow Charging
Google camera saying charging slowly. We are using the original cord and plug it came with and tried 3 different outlets. Still says charging slowly. It’s been charging for about 5 hours already and only at 36%. what else can we do?
Notifications
I’m not receiving notifications from my Nest Camera.
Outdoor camera reconnect
outdoor camera was removed from my network. How do I add it back to the network without the QR code. It asks for the setup code but everytime I put the 6 digit code that says setup it says it’s the wrong code
