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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1518 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17592 Views
  • 0 replies
  • 7 kudos

Google Camera says Slow Charging

Google camera saying charging slowly. We are using the original cord and plug it came with and tried 3 different outlets. Still says charging slowly. It’s been charging for about 5 hours already and only at 36%. what else can we do?

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Outdoor camera reconnect

outdoor camera was removed from my network. How do I add it back to the network without the QR code. It asks for the setup code but everytime I put the 6 digit code that says setup it says it’s the wrong code

Jco by Community Member
  • 1684 Views
  • 9 replies
  • 0 kudos

Old Video Recording of Event

I have the wired door bell from April but the nest aware subscription started from 5th of May. I thought I could see the videos 60 days back. I had an important event recorded on 4th of May and I am unable to view it.Please, could anybody help me to ...

Nest/Google Cams multiple issues

Issue 1. new version Nest cams (Outdoor) 4 and Nest door bell cam battery) trying to view on iOS buffers or does not load at all (most of the time)Issue 2. Can not find anywhere online in any Google help files where I can see new cams on a PCIssue 3....

Swede_i_is by Community Member
  • 2301 Views
  • 12 replies
  • 2 kudos

Nest Wired Doorbell 2nd gen blinking yellow, will not reset

I had a previous gen nest that worked finetransformer is 8-16V etc.Now the 2nd gen wired doorbell is not factory resetting just continues to blink yellow even unplugged from any wiring. Even in my hand I have pushed the reset hole with a wire and pin...

BC28 by Community Member
  • 2845 Views
  • 8 replies
  • 1 kudos
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