cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 230 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15966 Views
  • 0 replies
  • 6 kudos

Security screw

I am unable to set and then tighten the security screw (using the hex key) to lock my Nest doorbell. Are/did you have similar experience AND how did you solve this problem?

wchuqchu by • Community Member
  • 1477 Views
  • 9 replies
  • 1 kudos

Nest cam IQ offline

The other day I swapped my old router and updated my Wi-Fi. Now all my nest cam is cameras are offline with no clear way of reconnecting or changing their Wi-Fi network both the nest app and the google home app. Everything I have read online says to ...

cmt1 by • Community Member
  • 1048 Views
  • 4 replies
  • 0 kudos

Doorbell (battery) won’t charge

I have a google battery doorbell I’ve just inherited from family. It was flat when I got it and although the light flashes when plugged in it does not charge. I have removed from my family’s google home. I have tried a number of different cables and ...

C-Mo by • Community Member
  • 3272 Views
  • 11 replies
  • 1 kudos

Nest battery doorbell not recording at night

Hi,My Nest battery doorbell camera does not record at night. I read a previous blog about the same issue. There wasn’t a resolution in the comments. I have called Google support, tried all of their suggestions, and nothing worked. It seemed to fail j...

RJ81 by • Community Member
  • 2013 Views
  • 13 replies
  • 0 kudos

Wifi connection

I just moved and can’t get my cameras to connect to the new Wi-Fi? I’m unsure of how to even tell what they are even on to change it over to the new Wi-Fi

Long delay on Doorbell battery motion notifications

HiMy Google doorbell battery was excellent at first notifications came within seconds.I'm still getting quick notifications if the button in pressed. But now it can take 20 secs to 2 minutes to alert to motion, unlike before it was around 6-8 seconds...

Vicky100 by • Community Member
  • 2291 Views
  • 12 replies
  • 1 kudos
to vote
Labels