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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
NestCam Outdoor offline after Changing Internet Provider
Our camera's went offline when we put the new router in place for our new ISP. None of them will connect and go back online. We have a Netgear Orbi Mesh router w/3 satellites for wifi and I can see the IP addresses of the cameras as "Attached Devices...
Device offline
Nest cam was working fine. Now it has been offline for a week.
Nest Doorbell Battery not factory rebooting - Green light
Hi7 days ago my Doorbell when offline and in the troubleshooting process I attempted to do a factory reboot; but first trying to remove it from my Google Home app. Now that the battery is charged via USB I am not able to add it back to the google app...
Nest Doorbells Suck
Honestly had a terrible experience with my nest doorbell and google customer support and will no longer be purchasing any google nest products. My nest doorbell was 3 years old and it kept disconnecting from the network even after multiple attempts t...
Google Doorbell battery stopped charging randomly
My doorbell recently stopped charging and died. Randomly would say it’s plugged in and charge. The transformer is the one needed to powers the doorbell. I think it’s the doorbell itself why would it charge and then not. States it’s plugged in which i...
Nest outdoor camera
I purchased a pair of Nest Outdoor cameras. I have one wired in and one working on its battery. I also have an older wired nest indoor camera. I purchased these for security and only two days in to our two week holiday both the outdoor cameras are no...
Cannot Add Nest Camera (Battery)
Hello, I had my Nest Cam setup and it was working great, we lost power and now it won't reconnect. I have removed it from my Google Home, did a factory reset and still will not add to my devices. Please help!
Turn All Cameras On
Hi all. Just wondering if the "Turn All Cameras On At Once" option has been removed from the google home app?I can find the "turn all cameras off option" but not the on option.These cameras and the home app have been a nightmare from day one. Hopeful...
Camera outside subscription
I renewed my Nest Aware subscription and the cameras do not work. Says they had a previous owner. They did - it was me. I don't want to lose the subscription I just paid for but it says I need to cancel.
Video history
I keep getting the following message for video between saved events. Why can I not access the history (I have 24/7 Nest Aware)? The issue is ongoing
