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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1764 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17920 Views
  • 0 replies
  • 7 kudos

My doorbell cameras and outdoor cameras all went offline

I don’t know if I checked the right issue — I have two problems. At first my wifi stopped connecting to my new Google nest eggs , but finally just started back. Unfortunately now my two ring doorbell cameras and my outdoor camera’s — floodlights no l...

Msugar13 by • Community Member
  • 969 Views
  • 5 replies
  • 0 kudos

Warranty Camera replacement

I have a camera that no longer connects. I have tried everything. I have been trying to figure out how to replace under warranty and it is pretty much impossible to figure how. Thought I found a way only to never get a reply email from Google Home. H...

Drubrew by • Community Member
  • 1008 Views
  • 5 replies
  • 0 kudos

Generation 3 nest cameras

Why is it that we can only see live feed and we cannot have pre-recorded events that happened on our 3rd generation cameras like 1st generation cameras in Nest Aware webpage? I need to get documentation that I had over the weekend to show to a lawyer...

Kelly-130 by • Community Member
  • 3475 Views
  • 2 replies
  • 0 kudos

Camera not powering continuously with 3m supplied cable

Recently purchased camera and have charged up using supplied cable and installed outside. Given battery was running rapidly low due to high foot traffic I chose to install permanent wiring to the camera using an extension cord and the supplied 3mtr c...

Robo-t by • Community Member
  • 1459 Views
  • 5 replies
  • 0 kudos

Force device to use specific wifi point

I've worked with enough WiFi solutions over the years to understand that it is down to the device to pick which point to connect to. Devices that are intelligent enough 'should' base this decision on signal quality, speed and so on. So imagine my fru...

Andy298 by • Community Member
  • 8022 Views
  • 8 replies
  • 1 kudos

Resolved! Let me put my cameras on a schedule

I can automatically turn our cameras on and off using the away from home functionality. This works just fine based on phone location.However, I also want the cameras to turn on in the evening and then turn off in the morning and obviously I want to a...

Set up Google Nest Doorbell

Unable to completely set up. Won’t show any video. I already have a Nest indoor camera on Google Home app. Very confusing! PLEASE SUBMIT to Help Desk. THANK YOU

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