Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest doorbell

My nest doorbell fell while it was charging and now has a scratch right in the center. Is there any replacements for the lens?

google outdoor camera

My outdoor camera is plugged in all the time but the google app is telling me that the camera is at 14%. I dont understand why it isnt charging if its plugged in. Please help with this issue. I also have an older Nest outdoor camera and i never have ...

Bought a bunch of the battery cams, and 3 of them are missing their secure loops. Please send!!

Recently purchased a number of the Nest Battery Cameras, but three of them are missing their secure loop that should have been included.Please send me the 3 missing secure loops ASAP, as I cannot mount and use the cameras until I have these component...

Nest Outdoor Camera cable falling apart.

My camera and all the insulation is flaking off in my hands. The internal wires look intact, and the camera was still functioning, but this seems to be a safety issue. It's 4 years old so no longer covered under warranty and support said too bad you'...

Nest Doorbell Camera

I have a Nest Doorbell which I pay a £40 subscription for. I am sick and tired of resetting the Nest monitor several times a day. When I first had the doorbell camera I could view it live anytime of the day on my mini hub. Now every five minutes it l...

DoorBell Error NC014(0.64)

I just got the offline notification of my doorbell this morning from Nest App. Now when I try to add it to the Nest app, I get error NC016, then NC014 that it cannot connect to assisting device (thermostat). I have restarted the router and modem, res...

Nest Doorbell is Peeling

My Nest Doorbell is peeling. It looks awful and I honestly get questions about it all the time. I have even had people tell me they purchased another doorbell because they saw how mine looks. I have been trying to get in touch with Google about the i...

Hello door bell surface delaminating

Door bell surface is delaminating. Is this covered on warranty?

Re-install nest hello and thermostat

Hello. My Nest products worked well until they were migrated to google. I wish to reinstall on the nest app. I get an error saying the devices already belong to another account. I can’t seem to figure out how to delete them from my account so I can s...

Resolved! Nest Cam 2nd Router

Hello. I have a larger home equipped with a 2nd router for proper WiFi coverage. I have a nest 3 pack but cannot get the camera connected to the 2nd router. I’ve tried a factory reset and setup still fails. My phone is connected to the 2nd router dur...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Nest doorbell

google outdoor camera

Bought a bunch of the battery cams, and 3 of them are missing their secure loops. Please send!!

Nest Outdoor Camera cable falling apart.

Nest Doorbell Camera

DoorBell Error NC014(0.64)

Nest Doorbell is Peeling

Hello door bell surface delaminating

Re-install nest hello and thermostat

Resolved! Nest Cam 2nd Router

Camera not able to play recorded events

Cameras disappeared from Google Home

Nest camera subscription

Multiple question and confusions that no options c...

Can't get a password reset email

Nest outdoor cam video history

Nest Cameras not Streaming to Google TV

Nest Cams and Nest account.

Nest Doorbell battery stopped sending notification...

Is the Google Doorbell Gen 2 (Wired) Available in ...