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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 96 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15845 Views
  • 0 replies
  • 6 kudos

Video Quality

I’m getting bad video on doorbell camera . Tried night Vision on and off . No change . Any help ? Thanks

Outdoor Blink gen2 cameras offline. Help

I reset my Blink sync module. My Blink gen2 outdoor cameras are made for 2.4 & I can't get them to link to the 2.4 alone without the 5g interrupting. Now I can't get them back online & I need help. I use the camera for security reasons.

Fiona72 by Community Member
  • 703 Views
  • 4 replies
  • 0 kudos

Camera Alerts

I keep getting 2 camera alerts for the same push notification on all cameras on my iPhone? Any ideas . Thanks

Update Phone Number on Nest

I’m trying to log into my Nest App and it’s sending a code to an old number. I don’t have access to that number, I’m not going to ask the wireless provider for access and I don’t know why Nest doesn’t have another option. How do I get past this and I...

Ml111674 by Community Member
  • 963 Views
  • 2 replies
  • 0 kudos

Dropcam Obsolence Customer Support

I have a Dropcam and was trying to get it replaced with the 50% discount code since it isn't on Nest Aware. It wasn't showing up in my cart, so this morning, I go to the live chat for help. I am transferred around to 5 different reps, since they need...

Indoor cameras

I updated my Google Home app and then noticed that it showed blocks for viewing my indoor cameras. When I open the google app, it shows the windows for the cameras but they are trying to connect but don't. Once in awhile one block will connect and sh...

Russ54 by Community Member
  • 1498 Views
  • 10 replies
  • 1 kudos

Nest no longer showing preview on outdoor cameras on iPhone

Hello, After a recent iPhone update, I have lost my notification previews for my Nest outdoor cameras through the Nest app. My indoor camera still will show a video preview for some reason. My outdoor cameras are only showing a picture now of the mov...

Pilwho21 by Community Member
  • 1308 Views
  • 8 replies
  • 1 kudos
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