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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

Camera not charging

I am having trouble charging my cameras. I’ve tried various extension cords and plugs around the house - nothing. They won’t charge at all. These aren’t even a year old yet. No extreme temperatures. Any suggestions?

dkm220 by Community Member
  • 3 replies
  • 0 kudos

Google Nest Doorbell Battery Drains Within 12 hours

The battery dies within 12 hours after being fully charged. Grant it, I did buy a refurbished unit. I fully charged it and everything seems to work doorbell and recording live events. A fully charged unit should last more than 12 hours.

HalC by Community Member
  • 4 replies
  • 0 kudos

Resolved! Nest app and Home app shows two different timestamps

When I access my Nest Cam through the Google Home app, the timestamps of the recordings are correct, but when I use the Nest Android App or access the camera through my browser (via, it is nine hours behind (it seems to be on ...

KristianT by Community Member
  • 24 replies
  • 0 kudos

Nest camera power supply connection

I have two nest cameras but neither are usable at the moment as the power supple cable cannot maintain connection to the camera. Only if you hold the cable in a certain orientation will it provide power to the camera and even then that’s intermittent...

ctorrens by Community Member
  • 2 replies
  • 0 kudos

Nest event history gone

Videos/ events wouldn't play back on the phone or the web browser. I tried to update my nest aware that said it was over on 9/5/22 or so but after doing so all my prior events were gone from the day and I had 32.

taylor3 by Community Member
  • 3 replies
  • 0 kudos

Resolved! Google Nest Hello doorbell is peeling

My Nest Hello doorbell, the outside is peeling, I actually purchased 2 doorbells (2 different homes), and my first had this issue. I was sent a refurbished unit. Now my 2nd unit is peeling also. Can google help me with this? I think this is surely a ...

dantaro3 by Community Member
  • 13 replies
  • 1 kudos

Can’t connect to assisting device

I am adding my doorbell through the google home app. I follow the directions up to scanning the QR code. It has me agree to term and get the google doorbell to be plugged in with a blue light. That all works. I hit next and it spins for a while tryin...

azhops by Community Member
  • 9 replies
  • 0 kudos

Base Nest Aware - Barking Notifcation, but no email

On my old Net Aware subscription, I used to get a Push Notification and Email for a Barking Dog Sound.Now with the new Nest Aware I am getting *ONLY* push notifications for barking dog.Note: Person Detection still sends a Push Notification and Email....

killjoyz by Community Member
  • 7 replies
  • 0 kudos
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