cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 91 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15837 Views
  • 0 replies
  • 6 kudos

Poor customer service

I bought a brand new IQ outdoor which failed after 6 months, cost about £280. It was replaced but only to fail after 13 months. After contacting customer service again I was directed to the store to buy one of the new models with no offer of any comp...

2nd generation wired doorbell chime connector

Has anyone tried to use a simple old fashion single contact switch doorbell without the camera, just the chime connector? Would like to know if that works to ring the chime or does it damage the chime connector?

edbett by Community Member
  • 668 Views
  • 2 replies
  • 0 kudos

Google Nest Camera not charging

I have a Google camera battery model, that currently isn't charging, its sitting at 7%, and has been "on charge" for near on 2 days, not charging. It has been working fine, for a couple of months, charged a couple of time with no issues.I have tried ...

Gah5 by Community Member
  • 891 Views
  • 4 replies
  • 0 kudos

Nest Hello terrible battery life

I had a replacement unit due to a previous fault and am getting less than a week from the battery. The previous unit only lasted about 3 weeks before needing charging. It is also constantly going offline. I've tried to persevere but it is clearly not...

Jespin by Community Member
  • 622 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Cam zones

We've had a battery outdoor Nest Cam (latest version) for 3 weeks. It was setup using Google Home. I set a couple of zones as an experiment, but want to delete them. I can't find how to do that. Thank you for your help.

julesAI by Community Member
  • 1218 Views
  • 5 replies
  • 0 kudos
to vote