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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 166 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15884 Views
  • 0 replies
  • 6 kudos

Nest doorbell & camera won’t link to wifi

Good afternoon, I’ve recently switched from BT broadband to Virgin Media, and my Google nest thermostat, google nest mini and google nest hub all connected to the new broadband absolutely fine. My nest doorbell and nest outdoor/indoor cam just will n...

Jordan02 by • Community Member
  • 867 Views
  • 1 replies
  • 1 kudos

Combining nest and Google home

Have a neat account with doorbell and a few drop cams. Just added a new one and made me set up a Google home account. Now new camera is on Google and others are on Nest. When I try to migrate nest to google it says I already have linked and need to c...

T_Drade by • Community Member
  • 659 Views
  • 4 replies
  • 0 kudos

Google/nest camera repair in uk

Anyone know of any repair centres in uk that can repair cctv ? Had a replacement sent to me in october , broke down in December and now useless . Nompower to camara at all . Google wont replace as it was allready areplacement for original camera that...

Welshlad by • Community Member
  • 836 Views
  • 4 replies
  • 0 kudos

Doorbell offline when doorbell pushed

Camera works fine.. until someone rings the doorbell. Then it goes offline and won’t allow me to see who is at the door… which is the entire purpose of having it. Why is this happening? Please help me fix it.

AP6 by • Community Member
  • 719 Views
  • 4 replies
  • 0 kudos

Help with connecting my cam

I changed my Wi-Fi password and I can’t find the QR code and my cams are 30ft high my my roof. I do I reconnect my cams without getting on a ladder? Please help

SeeetyT by • Community Member
  • 1096 Views
  • 8 replies
  • 0 kudos

Nest In-Door Camera No LIVE video

I need to contact Google Nest Camera support I can not receive LIVE video from two of my Nest cameras.If Google wanted the video platform so bad why don't they have any contact information to solve anyones problems?

jermany84 by • Community Member
  • 750 Views
  • 4 replies
  • 0 kudos

Can't add a camera to my Nest App! SERIOUSLY???

I can't add a new Google NEST camera to my Nest app. Google, you do realize that NEST is in the title of the product name, right? Anyway, the Google Home app really sucks. The Nest app is so much better and user frendly. I'm tempted to sell all my ca...

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