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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1549 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17652 Views
  • 0 replies
  • 7 kudos

Try Moving closer to your Nest Doorbell (battery)

I had to change my router settings temporarily, and upon changing them back the Nest wireless doorbell would not connect.Attempted the steps from previous threads and other advice I've seen around -Factory resettingConnecting with a different guest h...

camera not connecting to wifi after new router

I have read all of the previous posts on this subject and can choose 2.4Ghz for my camera. However, I can not change network name and password in the Nest app. You have to have the code from the camera to be able to do that. When our camera was insta...

Marjorie by Community Member
  • 826 Views
  • 4 replies
  • 0 kudos

Bell not ringing on phone etc

I have a battery doorbell mounted on an outside gate, The camera works fine but the bell rings when pushed but I cannot hear it or get notifications that it has been pushed on my phone or the screen on my hub, so it defeats the object of having it, p...

Lyndybee by Community Member
  • 3455 Views
  • 18 replies
  • 0 kudos

Presence sensing on iPhones, cannot set Background App Refresh

I am trying to set up Home and Away routine with my new Nest Indoor camera (wired). Even though location access is set to always on, it keeps telling me to turn on Background App Refresh, but it is greyed out in settings on my phone and other iPhones...

Gdad by Community Member
  • 2226 Views
  • 2 replies
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Wifi reception between Nest camera and google mesh hub

My 2 Google Nest cameras are assigned directly to my Google Mesh Hub (which is tied to my Xfinity modem). Recently, one camera, the farthest from the Mesh Hub, has been dropping. The Hub and the camera cannot be moved closer. I have Mesh Points that ...

jgat by Community Member
  • 911 Views
  • 4 replies
  • 0 kudos

Battery Doorbell does not mount onto plate.

This is ridiculous!! I cannot mount the doorbell back onto its plate after charging the doorbell camera. This is unacceptable. This camera was not cheap and of course its past warranty so I'm sure Google won't do a thing about it! Shameful!!!!

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