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Cameras and Doorbells

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New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Resolved! Nest doorbell battery charging

Just bought and installed the nest doorbell (battery) last week. So far I love it, but one question I had deals with charging: My battery was at 27% yesterday according to the app, but then when I checked it again today, the app says "plugged in", an...

JoePlain by • Community Member
  • 5643 Views
  • 8 replies
  • 0 kudos

Can't install camera

Changed wifi and trying to reinstall my cameras. I couldn't install one of my wired indoor camera. The camera can't read the qr code and the entry key is blurred. I can only read the first two out of the six digits. We threw the box away long time ag...

Nest Hello offline

My wired Nest Hello camera suddenly shows offline. First I restarted my router and that didn’t work. I’ve tried restarting the camera with the reset button on the back, but that didn’t work. Then I even went as far as trying to do a factory reset by ...

Campfam6 by • Community Member
  • 502 Views
  • 8 replies
  • 0 kudos

Nest camera Iq indoor doesn’t factory reset not connect

I moved to a new apartment and I have to connect the NEST IQ camera to a new Wi-Fi. I removed it from the old google home, I tried to factory reset it several times but it doesn’t work. I press the reset button, it flashes yellow, make a sound someti...

Alex04 by • Community Member
  • 2044 Views
  • 9 replies
  • 1 kudos

Camera issue

Camera initiates but within a few seconds goes blank with message “camera unavailable” and live video unavailable”. Could this be a wifi issue?

Richard15 by • Community Member
  • 250 Views
  • 3 replies
  • 0 kudos

Motion at door announcement

When I woke up this morning, I had a notification of a person by my door at 5.30 AM. The person tried to enter my home, It would be profoundly helpful if there was a way that the Google doorbell could have an option to announce to all devices (minis,...

TreyG by • Community Member
  • 212 Views
  • 1 replies
  • 2 kudos

Resolved! "There was a problem communicating with google."

I keep getting the message "there was a problem communicating with Google." I have factory reset twice and even created a new home to see if it would work there, but I still get the same error message. I get this message after I (1) scanned the QR co...

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