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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15641 Views
  • 0 replies
  • 6 kudos

Google Nest Doorbell fell from mount

Hi there,Our Google Nest Doorbell randomly fell from its mount during the day.I had remounted the doorbell, after charging the device, as I have done multiple times. However a number of days later I arrived home to find the doorbell face down on our ...

Resolved! Need replacement chime connector

I recently moved and forgot to bring the chime connector with me. I contacted support and was told because my doorbell is out of warranty they cannot provide a replacement. I explained I wasn't looking for a free replacement under warranty. I simply ...

jrogo by • Community Member
  • 1546 Views
  • 4 replies
  • 1 kudos

Adding cameras to my nest account

Looking for help. I have the Nest App with a doorbell camera on it and another outdoor camera. I am trying to add the floodlight camera to my nest account. So in my nest account I go to add product and scan the QR code, as soon as i do this the instr...

Paulpro by • Community Member
  • 802 Views
  • 4 replies
  • 1 kudos

Realistic lifetime of a camera?

Hi, my indoor Nest IQ camera has stopped working - it just won't connect to my wifi.After 2 hours on the phone to 3 Customer Agents, I am told it's out of warranty and hence not eligible for a replacement.I bought the camera on 18-Dec-2018 for £260 (...

chandwpl by • Community Member
  • 759 Views
  • 3 replies
  • 2 kudos

Can I restore an accidentally deleted Nest Camera?

I had a power outage and one of my Nest Camera Outdoors didn't come back from it. I tested the circuit and found it was getting power, but didn't have any lights on. I figured maybe if I delete and re-add it I could get it back. That didn't work, and...

Resolved! Older nest footage

I am in need of video footage from 5 months ago. I have a subscription that goes back 60 days on recordings.This is for a crime that was committed in my shop.Is there way, for a fee or not, to obtain footage from 5 months ago? Would having courts doc...

Doorbell recording sharing

Doorbell recording history. Event history. I can view it but why can't I not share it through other means like messaging or Facebook or Instagram? I have been able to in the past.

BaldHeck by • Community Member
  • 642 Views
  • 4 replies
  • 0 kudos

Flaw- full access to all home members

I’ve seen this asked many times but absolutely no answer given. There should DEF be a way to give members limited access within the home…such as control lights or certain devices but not change all settings, add others, or even remove the original ow...

Tatertot by • Community Member
  • 490 Views
  • 1 replies
  • 4 kudos
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