New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Doorbell Wire Extenders
I seem to have misplaced the wire extenders to my Nest Doorbell. Are they available for purchase separately?
Plugged in flood camera doesnt record after 11pm
Every night around 11pm my floodlight camera stops recording. I have the nest aware pro so should allow me to go back and see the nights recording. I get an error saying cant connect to the camera. Happens every night for this camera. Door bell works...
Cant connect to assisting device
Look - this forum is filled with the same issue - if you have a household full of Google devices, the setup is massively broken. Why? Well from what I can tell they tried to make the setup easy by sharing wifi information between devices via Bluetoot...
Faulty Google Hello Doorbell - how to escalate
I have a wired Nest Hello Doorbell, that has stopped working. I have gone through endless trouble shooting with Google and now need to escalate the issue as i'm unsatisfied with the progress. Case no is 3-4706000032630. I've also currently paying for...
Nest doorbell recognizes faces but speakers won't say the names
Nest doorbell recognizes faces but speakers won't say the names. Stopped working a few days ago. It recognizes faces and adds new faces but wont announce their names on house speakers.
Nest Cam with Floodlight
Purchased a nest cam with floodlight last week. Installed and everything worked great. Then my floodlight icon on Google Home app showed offline. Cam worked fine, and floodlight would activate with motion. I tried to fix by removing device from app, ...
How to View Nest aware history log from doorbell on nest hub 2?
How can I View Nest aware history log from doorbell on Nest Hub 2?I Know I can Access video Live, but what about what happend hours or minutes ago.. I miss the View full History button from Google Home on both Hub 2 and Mac/Pc
"Live video unavailable" Google Nest Outdoor (battery)
I have recently purchased and installed a Google Nest Outdoor (battery) camera. I have it plugged in with Google's 16-ft power cord, so it's not running off just battery. The problem is that when I open the Google Home app and select this camera, I u...
Nest Doorbell wire replacements
The wire for my nest doorbell has been loose since installation. It's the part from the package that connects to the clamp that is needed to wire to my existing wire in my house. It causes a lot of issues and will randomly wiggle out of its housing c...
Gsuite and Workspace accounts do NOT work with the Outdoor Floodlight
Potential Buyers Beware! Newer Camera Products from Google/Nest DO NOT work with GSuite or Google Workspace accounts. Called support and they confirm, refuse to assist, refuse to refund money.The newer cameras also will not register/work on the older...
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