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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1527 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17608 Views
  • 0 replies
  • 7 kudos

Nest doorbell battery not detecting motion

I have the Nest dorbell battery about 6 months old. Motion detection has disappeared and camera is constantly idle, so effectively useless. I've restarted and restored factory settings, also increased sensitivity in video and set up activity areas bu...

Liv180 by • Community Member
  • 1898 Views
  • 10 replies
  • 1 kudos

Gen 1 doorbell offline

We have had 2 Nest hello (1st gen) doorbells for a couple of years now . Nest aware just renewed on Friday. 3 days later our back door doorbell went offline. It has a green power light on. The house doorbell works only when I disconnect the wires and...

Haj1644 by • Community Member
  • 1189 Views
  • 5 replies
  • 0 kudos

Purchased home with Nest floodlights/cam and Nest Doorbell

Hello, I recently purchased a home with the Nest doorbell and four Nest cam with floodlights all hardwired. I was successful in adding the doorbell to my Google Home account. I've tried numerous times to add the Nest cam w/ floodlights but cannot get...

MJM1226 by • Community Member
  • 1451 Views
  • 7 replies
  • 0 kudos

Nest Camera battery not charging

A few days ago my nest camera reported it was offline as the battery was dead. OK, it's gotten low before and charged no problems, climbed up, removed it from the base and connected to the charging cable. Left it all day and then later realized I had...

abcdefghii by • Community Member
  • 18435 Views
  • 20 replies
  • 14 kudos

deleat the word home2 from my nest

when I log onto NEST, 2 choices pop up SWITCH TO (home OR nest2 ) I would like to ERRASE nest2, it is not required .. I cannot find ( DELEAT nest2 )

letsgo by • Community Member
  • 1244 Views
  • 6 replies
  • 0 kudos

Video history

Up until the last 2 weeks our service has been working fine. Recently we have not been able to view any video history using the Google home app. We don't have a nest aware subscription, however, when we started up our service it advised that we would...

ScottyDH by • Community Member
  • 1837 Views
  • 12 replies
  • 0 kudos

Google Nest Cam Idle Camera - No motion detection

I recently purchased the Nest Cam (battery) for outdoor usage.I have noticed that for one of the cameras it never detects motion unless I am actively watching the live feed, otherwise the camera is in an Idle state.I have walked straight up to the ca...

rthai by • Community Member
  • 2284 Views
  • 9 replies
  • 1 kudos
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