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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest App won’t let me sign in
I am using the nest app on an iPad that has the latest iOS update. I was signed in for months. But the app is asking me to sign in using my google account. When I try to log in using the same google account as before, it kicks me back to the welcome ...
Nest Camera not connecting to the wifi
I have my NEST Camera purchase for a while but I haven’t had a chance to connect it to wifi . I deal and chat with the Tech people to fix it and after 2.5 hrs of talking to them they can’t still figure out the solution and they finally sent me an ema...
Outdoor battery nest camera
I’ve had my nest battery camera for 8 months. All of a sudden it stopped connecting to my WI-FI router. Called tech support and we couldn’t get it to connect. Returned it for another camera. Once again same issue it won’t connect. I have nest thermos...
Battery Doorbell Going Offline/Live Video Not Working
Hello!I recently purchased the Google Nest Battery Doorbell about two weeks ago. I had no issues with the Doorbell until two days ago when it started to go offline randomly. Earlier this morning it decided to work again and continued to work until af...
Google TV stream outdoor cam battery
My TCL Google TV use to tell me live streaming wasn’t available when I told Google to show one of my cameras. Now it replies stating ok now streaming …camera on living room TV. But then all I see is a gray screen with camera feed not available. I’m g...
Class Action Coming - Nest Outdoor IQ Has Known Technology Issues But Not Being Addressed By Google
After Spending Thousands of Dollars in Nest Products I continue to have hardware issues with the very expensive Outdoor IQ Cameras. In researching the issue I have found that most IQ products are failing after 1-3 years of regular use. So many custom...
Nest Cam deteriorating plastics
Note: there was no doorbell (wired) option so selected batteryThe plastic is deteriorating and susceptible to cutting peoples fingers. Its now out of warranty as it is over a year., and it does not seem you can replace just the plastic housing... Any...
Outdoor camera with floodlight
Just installed a Nest cam with floodlights. Everything is working except it won’t stream on my nest app. It streams on my Google Home app but not the Nest app. Can anyone help?
Resolved! Nest battery
Wondering if there is a way to replace my lens.. someone brushed up against the lens and now it has a smudged scratch on the very tip of the lens that blurs out everyone's face. I don't love Tony to replace the whole entire camera or is there a way t...
Best doorbell stops ringing after one day
I have a wired Nest doorbell/cam. I have an indoor electronic chime. I work on the nest doorbell and the chime works fine for about 1 day. Then the chime just doesn't work at all. I go into the nest app and turn the chime off and back on again and it...
