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Chromecast

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Chromecast with Google TV Now in HD or 4K Read more

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11395 Views
  • 0 replies
  • 8 kudos

remote issues

We have 2 older chromecasts w/remotes and 1 new one with remote. Plugged new chromecast into an older LG tv and went through setup. Initial remote setup was ok with remote used to turn tv on/off. Next day remote wouldn't turn tv on; had to use tv rem...

rrose by • Community Member
  • 260 Views
  • 3 replies
  • 0 kudos

Is there a way to go back to android 10 instead of 12

After I uppdate to android 12 my chromecast keeps crashing and I can't watch more then 5 to 10min of streaming before the video stops and I have to restart the stream. It all started after the uppdate. I have tried to make a reset on both TV and chro...

Color format resets

Hello,The color format is set to RGB 8-bit. When I change it to 4:2:2 12-bit, which is the only choice available, it reverts to RGB 8-bit when I turn off and then turn on the Chromecast TV again.This problem started with the newest update. Before It ...

skane by • Community Member
  • 3167 Views
  • 13 replies
  • 1 kudos

Remote control Power setup

Since it's possible to configure different devices for Power and Volume it should be possible to add both devices on the Power on/off option.I would like to turn my TV and Sound Bar on/off with the Power button.Although I can control the volume of th...

EduardoR by • Community Member
  • 285 Views
  • 3 replies
  • 2 kudos

How to add shortcut to Google Play on home screen?

Hello everyone! I am new here and I am a new user of Google Chromecast.I have a question how to add shortcut to Google Play application on home screen in Google Chromecast 4K with Google TV 12?Is the user manual available for Google TV 12?

nismo by • Community Member
  • 2190 Views
  • 6 replies
  • 0 kudos

Casting w/ Android - volume lowers on phone wakeup

Affects all chromecast devices, including a hotel room and the problem happens on two of my phones. Casting volume is 100 percent. I hit the side button to turn off the display / lock my phone. When I wake up my phone, volume goes to 50 percent immed...

phillipl by • Community Member
  • 520 Views
  • 7 replies
  • 0 kudos

New chromecast keeps disconnect

I just purchased and set up my new chromecast on an Insignia TV. It is linked to my Google home and I have watched a few shows on Peacock app, Hulu etc. Twice now Google home has dropped connectivity with it (I can’t control it - says it’s offline). ...

deeaski by • Community Member
  • 253 Views
  • 3 replies
  • 0 kudos

Help with my chromecast

I just got a new router and I’m unable to connect to Chromecast? Called router company and they were unable to help me. I’m not tech savvy. They told me I need to redo my chromecast? Not sure what they mean? Please help if you can?

Sueviolet by • Community Member
  • 302 Views
  • 4 replies
  • 0 kudos

Instructions for resetting Chromecast in Home

The help instructions say to hold down the chromecast tile in Home to get to the a page with a settings gear in the upper right. All I get is a "Showing Ambient" page and 3 dots in the corner for "ambient settings" which takes you to a blank page.

Duarte by • Community Member
  • 1746 Views
  • 28 replies
  • 1 kudos

google tv tcl

this is one of the worst tv's I have ever owned in my life. I am in an area where it is exfinity cable and the damm tv tells me I can not watch my tv shows on cable because it does not support exfinity, I mean what the hell. if this problem is not fi...

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