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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Resolved! No audio from The Open golf stream

I am casting a livestream from (golf). I get audio for about 10 seconds then it goes silent. Any idea why?

ScotsDon by Community Member
  • 5 replies
  • 0 kudos

Resolved! Can't approve installation of app from unknown sources.

I have downloaded the downloaded app onto my chrome cast with Google TV but am unable to authorise install unknown apps. I go through to security and restrictions and to the install unknown apps section and it is listed there along with another app a...

lroding by Community Member
  • 4 replies
  • 0 kudos

Can't remember Google pin

How do I recover the Google pin on my daughter's Chromecast?Any help would be appreciated. Thanks

Twinex by Community Member
  • 10 replies
  • 1 kudos


Can I cast without wifi? If so, how?

Merc69 by Community Member
  • 6 replies
  • 0 kudos

Sound is jumping up and down when casting spotify

Hey! So ive had this issue for YEARS and it’s about time I try to solve it! My chromecast is plugged into my TV, it works perfectly fine with all apps (Netflix, crave, YouTube, etc.) all but ONE : Spotify.Every single time I cast Spotify on my tv, th...

Lau2712 by Community Member
  • 3 replies
  • 0 kudos

Stuck at Colorful Square Boot

Three days my Chromecast with Google TV (2020) just stopped botting. It's stuck at the multi-color square boot. Never get's past anything else. Anyone else see this, can it be saved or did it brick itself? Thanks!

thusar by Community Member
  • 6 replies
  • 0 kudos

Cannot connect to Chromecast (Gen 2) with Pixel 3a

I have a 2nd generation Chromecase that I can't connect to. I am using Google Home on my Pixel 3a.If I try, I get the following- Chromecast found. It needs to be activated before setup.So I follow the "Go to Help Center" button and get this: Well, si...

Videot7 by Community Member
  • 6 replies
  • 0 kudos

Reinstall HDMI-CEC for already configured Chromecast

I change my hotel/airbnb every week and want to use my already configured Chromecast with Google TV with different TVs. But every time I can't use volume change buttons on remote control, can't turn on the TV with google remote control etc. How can I...

Maltsev by Community Member
  • 3 replies
  • 0 kudos

Connecting streaming services

Does anybody know how to connect disney plus account to the google home app?

Anon2 by Community Member
  • 3 replies
  • 0 kudos