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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10380 Views
  • 0 replies
  • 8 kudos

A error message at the end of Chromecast device configuration

When I setting up my device the whole process is fine, but even when on my tv looks like everything is fine in the google app shows me a message at the end of the configuration saying " I'm not at the same Wi-fi network from my phone" and never let m...

Sernad by Community Member
  • 282 Views
  • 3 replies
  • 0 kudos

Unfamiliar user added a Chromecast

G Nest sent me an email notice that an unfamiliar email address (likely my ex-husband) has added a Chromecast and "can access [my] media services." Should I be concerned and why is this notice coming to my email address?

Vote4dp by Community Member
  • 237 Views
  • 3 replies
  • 0 kudos

Chromecast

Hi, I got a new Chromecast and installed the entire set-up on Sony Tv. I see Chromecast going on and off. I have not even used a TV USB. Can anyone help me with this pls

Aravinda by Community Member
  • 220 Views
  • 3 replies
  • 0 kudos

Chromecast Remote Setup

I have factory reset my dongle. Going through initial setup the remote was set up to work with my TV. After setup I tried to setup the volume keys to work with my Edifier bookshelf speakers. When I originally got my Chromecast this worked perfectly. ...

Hotspot Casting Problem ... sometimes

Years of frustration and HOURS wasted!Sometimes my TV connects immediately, via Google Home or even screen mirroring directly via YouTube or whatever is on my Android.Sometimes it just can't find device (TV) EVEN after rebooting TV, or Chromecast, or...

JohnEltin by Community Member
  • 247 Views
  • 3 replies
  • 0 kudos

Chromecast stolen

my Chromecast was stolen this weekend. Is there anything I can do to recover it or just prevent it from being used?

Jayy by Community Member
  • 635 Views
  • 4 replies
  • 0 kudos

Disabling bluetooth connections on sleep

So, I use the same bluetooth headphones and game controller with multiple devices and with other AndroidTV models such as the nvidia shield it is possible to enable a setting which disconnects bluetooth devices when the Shield goes to sleep. I can’t ...

Chromecast (ver 2) - Disconnected Device

Hi,I have a couple Chromecasts (ver 2) and they are connected to my 5G network and i can see that they are online, however when i try to stream from my phone, its showing no available devices and in Google Home it is showing as Disconnected Device (e...

alosurdo by Community Member
  • 520 Views
  • 7 replies
  • 0 kudos

Chromecast Connection Failed

I got a new router and my Chromecast is refusing to connect to it. The Google Home App says "Connection failed-Couldn't connect to Chromecast. Make sure local network access is enabled for the Home app in your phone's privacy settings. Then try again...

DA1000 by Community Member
  • 2846 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV

Hi all. Apologies if this has been posted and handled already. I recently connected my Chromecast with Google TV to a brand new Lenovo ThinkVision T24i-2L monitor. I've tried this several times. Everything work perfectly, remote allows me to toggle, ...

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