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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11181 Views
  • 0 replies
  • 8 kudos

chromecast

could not communicate with your chromecast

Dean2 by • Community Member
  • 676 Views
  • 4 replies
  • 0 kudos

chromecast

Concern was posted twice

JenniferV by • Community Specialist
  • 180 Views
  • 0 replies
  • 0 kudos

Resolved! Having trouble casting Foxtel app to Chromecast

I am having trouble casting foxtel to my new smart TV with an inbuilt chromecast. I can cast live TV but not from the on demand section.When I click the symbol to cast, the device is there to select, and it connects saying it's ready to cast. Then I ...

JenWebb by • Community Member
  • 5708 Views
  • 4 replies
  • 1 kudos

Disconnected device Chromecast

Hi I recently purchased a Chromecast for my mother who is in nursing home, I have set it up but when I go to cast I get this message. Disconnected deviceConnect to your Wi-Fi to castCheck that Disconnected device is online and your phone or tablet is...

Resolved! Can't get password to register on my server Telcel-37CD.

Having tried to run chromecast on another server, I can't now get Google Home to accept my PW on my server Telcel-37CD. Other apps. No problem to register PW.Help. Any ideas Steve. #########

Artfoil by • Community Member
  • 1875 Views
  • 22 replies
  • 0 kudos

Wifi

Je veux changer la wifi de mon Chromecast 

Lu2 by • Community Member
  • 945 Views
  • 3 replies
  • 0 kudos

Chromecast cannot be activated

Dear tech support, First I verify my wifi is activated and I start google home I try to setup a new device an youtube.com/watch?v=rmj4q1M-7h4

AndreF by • Community Member
  • 419 Views
  • 3 replies
  • 0 kudos

Chromecast keeps connecting itself to my phone after I disconnected

This is more like a ran or a bug really. I am EXTREMELY frustrated at this point and decided to post about it. Now here are the steps to reproduce it.1. I connected my phone to the TV Chromecast2. I casted a video via YouTube app.3. I've done watchin...

Koolfofo by • Community Member
  • 876 Views
  • 3 replies
  • 0 kudos

Unable to rename Chromecast

I have a Chromecast with Google TV and a 2nd gen Chromecast. Due to a a wifi change I had to select the new wifi. I had a lot of trouble with the 2nd gen and eventually did a factory reset. It is now connected again but I am unable to change the defa...

Athom by • Community Member
  • 606 Views
  • 3 replies
  • 0 kudos

Chromecast GoogleTV Amazon Prime & Hulu again

Here’s an exact repeat of an issue that happened in November 2021 and twice in December 2021:I can use PC connected to the same TV (via RGB) and go to Amazon and watch Prime Video content, but when I try to view Prime Video through GoogleTV (Chromeca...

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