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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Resolved! Using Chromecast Ultra via Google Home voice

Until recently I was able to operate the Chromecast Ultra integrated in the Google Home app by voice ("switch on" switched on the TV via the Chromecast connected to HDMI) this has recently stopped working. Why is this and is there a solution?

Iced by Community Member
  • 6 replies
  • 0 kudos

Resolved! Chromecast with Google TV wont work with Pioneer AVR

I am trying to connect a new Chromecast to my Toshiba TV via my Pionner (VSX-520-K) AVR, but with get no video on my TV. I have 3 HDMI input on the AVR and have tried all 3. Connecting the device directly to the TV works fine.I tried power cycling th...

AF1 by Community Member
  • 6 replies
  • 0 kudos

Using Chromecast Ultra over Ethernet

I have a Chromecast Ultra. I need to use it in a place with Ethernet connection but too far from stable WiFi signals. I set it up by placing it near the WiFi signal. Everything went fine and I was able to cast video to it.However, when I move the dev...

kebugcheck by Community Member
  • 8 replies
  • 0 kudos

Resolved! Cromecast

I can’t find Chromecast on my iOS device. To cast

Why i can’t cast from iOS?

Hello, so i have an issur right now.i have an iphone 8, and a recently bought chromecast version 3. When i first got the chromecast it was updated to a newer version. Before that i had a chromecast 2 that had the same issue after it was updated. so w...

Resolved! No surround sound when casting HBO Max

A few days ago, I stopped getting surround audio when casting HBO Max with my Chromecast Ultra. Whether I'm casting a new movie or a TV show, I only get stereo audio for some reason. Does anyone know a fix for this? I've deleted and re-installed the ...


5299 by Community Member
  • 4 replies
  • 0 kudos

Music & ambient mode

I hate the way goog shows still photos on my screen while playing music. I always cast to a group and that way ambient mode kicks in and it doesn't burn my OLED. I also enjoy looking at all my old pictures. We have TVs scattered around the house and ...

Chromecast remote is hung/frozen.

I tried resetting the remote by holding the home button whilst inserting the batteries. Also tried the method of holding down the home and back button. The method of downloading the Android tv remote doesn’t seem to be an option as all my other devic...

Bri9 by Community Member
  • 1 replies
  • 0 kudos

Chromecast with Google TV remote control - TCL TV

Chromecast with Google TV remote control doesn't work with a TCL TV, I had restored the TV, the Google, remapped the buttons and nothing happen, the IR signal only works very close to the TV IR sensor, less than 40 cms. Can someone help please?

leonlevy by Community Member
  • 49 replies
  • 5 kudos
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