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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26148 Views
  • 0 replies
  • 11 kudos

error message 2472

using dishanywhere app and getting error 2472. other apps such as netflix are ok. dish app worked earlier

tk44 by • Community Member
  • 2038 Views
  • 3 replies
  • 2 kudos

Pausing

I have a Pixel 5 that I am trying to use with Chromecast Google TV. I have used the pixel phone to cast to Chromecast and the number of pauses are making TV unwatchable. I have tried mirroring the pixel 5 screen to Chromecast. The mirroring does work...

sinking by • Community Member
  • 2104 Views
  • 12 replies
  • 0 kudos

Wi Fi

Witam, mam taki problem ze mój chromecast nie łączy się z wi fi. Widzi sieć ale nie chce się z nią połączyć. Jeśli chodzi o sieć to zasięg jest ok, inne urządzenia działają. Próby wyłączenia i włączenia routera nic nie dały. Proszę o pomoc.

Kk9 by • Community Member
  • 969 Views
  • 4 replies
  • 0 kudos

Resolved! Device Utility cannot connect to Chromecast

When setting up my chromecast, the Google Home app instruct me to use the Device Utility app to activate the device. After successfully connecting to the Chromecast's wifi network, Device Utility tries to connect to the device for some time, and then...

llem1973 by • Community Member
  • 1731 Views
  • 6 replies
  • 3 kudos

Resolved! YouTube casting issue from Android app

Every time I cast from my YouTube app from my Android phone, the connection lasts for about five minutes give or take, or even if I exit the app, it does this. This does not seem to be an issue on IOS and has been an issue for many months. Just bough...

YeaNah by • Community Member
  • 1121 Views
  • 4 replies
  • 0 kudos

Chromecast won't let me cast from Android.

We're trying to cast from a different device from initial setup using YouTube app. It doesn't seem to load at all. It says "Connecting to ___ TV" but never ends up connecting and it just disappears without any error or pop-ups. Any idea what's going ...

Chrome cast

Hi there so I have set up my chrome cast, it is running off my Hot Spot. I am using an iPhone. The thing is , I cant seem to watch Netflix with it tho!! It says “ First, we need your permission to detect smart TVs and other streaming devices on your ...

Resolved! Still cant switch accounts ccwgtv

For a couple months now since youtube updated I am no longer able to switch between my two accounts. I only have the option to choose my main one or delete my alternate one. This is apparently fixed with profile switching but it appears I still do no...

Link575 by • Community Member
  • 1992 Views
  • 12 replies
  • 0 kudos

Issue with PLEX and subtitles disappearing

I've been having this strange problem for many years now when I watch literally anything on my Google Chromecast with TV streaming device, or by using the built in SONY TV Android interface (this happens on both).I always watch with subtitles turned ...

SpeedGeek by • Community Member
  • 14708 Views
  • 8 replies
  • 0 kudos
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