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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11559 Views
  • 0 replies
  • 8 kudos

Resolved! Unable to choose 4K HDR output

I have a Chromecast with Google TV device and when I go into "resolution" I only see 1080p - No 4K. Under color format I only see SDR - HDR and Dolby Vision are grayed out.I have the Chromecast device hooked up to Pioneer VSX-LX304 that has Ultra HD ...

rohith84 by Community Member
  • 1331 Views
  • 3 replies
  • 0 kudos

Android System Webview app doesn't update in Play Store

I went into the Play Store on my CCwGTV to see if I had any updates, and I noticed the Android System WebView app needed updating. When I tried to update, it started to update, but when it got to just over 80%, it stopped. And then said it still need...

eorent by Community Member
  • 2215 Views
  • 9 replies
  • 1 kudos

Can't pair Android TV with Google Home

Hi! I just got my new Sony Bravia TV today, but I cannot seem to set up this device in my Google Home app. The TV has Chromecast Built-in, which I updated now to version 1.52.253741. When I try to set up a new device in my Google Home app however, no...

Skylar by Community Member
  • 794 Views
  • 5 replies
  • 0 kudos

Search Crave TV app using Chromecast with Google TV

In Canada, we can only access HBO content through a provider called Crave TV.I am unable to search for HBO (or any) content on Crave TV using Chromecast with Google TV. I can search for shows (using voice) on Netflix, Prime, etc., but anything that i...

VancityS4 by Community Member
  • 3769 Views
  • 7 replies
  • 9 kudos

Why aren't there app restrictions for Google Chromecast with Google TV

I want to restrict app downloads without having to use a "kid's" profile. I tried setting up a "kid's" profile but when I did that we couldn't use YouTubeTV. Chromecast is full of VPN and browser apps that can be easily downloaded to circumvent route...

N323DL by Community Member
  • 810 Views
  • 3 replies
  • 0 kudos

Resolved! Image on TV Screen

My future father-in-law has an issue with casting from his laptop. This now appears on his TV Screen. Any ideas how he can get rid of it. PS I'm not sure which Gen of Chromecast he is using. Image on screen whilst using Chrome Cast

WhatsApp Image 2021-09-26 at 18.11.32.jpeg
Malda by Community Member
  • 1315 Views
  • 7 replies
  • 0 kudos

Chromecast keeps disconnecting

HiWe have a chromecast and it's consistently disconnecting. We have checked all online suggestions like reset WiFi. Updates.. WiFi near chromecast and lots of other suggestions. None work and this is super frustrating and no one seems to have a solut...

Jaykay by Community Member
  • 661 Views
  • 3 replies
  • 0 kudos
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