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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26281 Views
  • 0 replies
  • 11 kudos

Chromecast keeps disconnecting on YouTube app (again!)

When casting videos from the YouTube app on Chromecast, videos will simply stop playing after a few (random number of) minutes and go back to the Chromecast background screen. This started happening on Thursday, October 28th, 2021.When the issue star...

rafaeln by • Community Member
  • 28357 Views
  • 86 replies
  • 9 kudos

Chromecast v3 stuttering on 1080p 60fps

When I stream to tv 1080p 60fps (twitch, YouTube) audio stutters. I tried using both tv's USB port and external usb charger. No difference. I tried plugging in different HDMI ports, still the same.Firmware version: 1.49.250946Does this device not sup...

tuddor by • Community Member
  • 2508 Views
  • 3 replies
  • 2 kudos

Google Chrome browser on my PC cant find any cast devices

Hi, I have a number of chrome cast devices (2 TV's and 1 Speaker) around my house, I sue them all the time from my phone and wifes phone and laptop etc. But recently my desktop PC, when I click "cast" from Googlechrome, it just always says "looking f...

beany_bot by • Community Member
  • 3760 Views
  • 7 replies
  • 0 kudos

Chromecast in Schools

Hello,I am looking at implementing Chromecast for my entire school. We are BYOD so teachers and students use any device they want. The goal will be to have everyone cast their laptop screen and audio onto a projector. Note, I am open to buying any ve...

Iphone doesn't show chromecast icon

I can chromecast fine from my own Android phone but my girlfriend's IPhone and W10 PC cannot. I have checked the IPhone and PC is on the same network as the chromecast.When she starts Netflix the icon sometimes briefly appears but then half a second ...

Thomasuc by • Community Member
  • 908 Views
  • 4 replies
  • 0 kudos

Greenish TV

Dear Google I have just received my Stadia and Chromecast Ultra. Unfortunatelly my TV shows a greenish screen (i can use chromecast, stadia and so on, but everything is somehow greenish). Do you know how i can solve this?

SteveZrh by • Community Member
  • 315 Views
  • 0 replies
  • 0 kudos

Resolved! TV remote not working after installing Chromecast

Just received a Google Chromecast with Google TV and installed it right away. After it was all installed, my regular TV remote which I used for turning it on and off, volume and switching channels does not work anymore. Changing batteries did not wor...

lauraotms by • Community Member
  • 945 Views
  • 3 replies
  • 0 kudos

Wifi terms and conditions

I am trying to sign in to a WiFi network that requires me to accept terms and conditions. But every time I click the box it takes me back to the start again. Any help would be greatly appreciated!

Hxrvey by • Community Member
  • 3571 Views
  • 10 replies
  • 0 kudos
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