cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 4456 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 153500 Views
  • 243 replies
  • 11 kudos

Nest Protect 2nd Gen Yellow Ring Light

Hello all,have 5 hardwired Nest Protect 2nd gen devices installed……connected to Xfinity XB8 on the 2.4GHz banddevices will randomly display yellow ring light after ambient lighting sensor detects light changeapp shows all devices connectedoccasionall...

Mini1 by Community Member
  • 1270 Views
  • 7 replies
  • 0 kudos

Resolved! Chirp dmoke alarm

My gen 2 nest smoke alarm started chirping. I replaced the batteries with rechargeable batteries and it still chirped. When plugged in to power it seems to work. Will it only work with the lithium batteries? Or is my alarm bad?

Dwaine by Community Member
  • 537 Views
  • 1 replies
  • 1 kudos

Protect does not alarm on smartphones and tablets

Hi,I got 4 protect since over a year or so.I never got the alarm on smartphones or tablets of different family members.We only receive the "end of alarm" notification. And even that one is laggy - it comes minutes later.The protect alarm itself works...

1000008939.jpg
cottton by Community Member
  • 1449 Views
  • 7 replies
  • 0 kudos

Nest protect alerts but then does not sound full alarm

Hello I’ve a bunch of nest protects which all claim to work and all pass the check up tests. however when we recently had smoke in the kitchen from a grill fire, the alarm said it was going to sound but then didn’t. We just had a yellow ring on the n...

Cxisbest by Community Member
  • 602 Views
  • 2 replies
  • 0 kudos

Nest app has no "+" (add device) icon

I have a Nest thermostat and the latest Nest app on my Iphone. All works as expected. I would like to add a Nest Protect I just purchased. I open the Nest app and see my house. That is, I see a green circle labeled "Home" with weather conditions disp...

jb507 by Community Member
  • 998 Views
  • 3 replies
  • 0 kudos

Deleted Gmail Account Used to Register Nest Protects

I purchased several Nest Protects about six months ago. I added them to the Nest app under my Gmail. I have recently deleted that Gmail account. I signed in to the app with a new email so now it doesn't know my devices.It wants me to add each device ...

Rob-p2c by Community Member
  • 2639 Views
  • 17 replies
  • 0 kudos

Resolved! Asus Zenwifi not connecting second nest protect

I recently upgraded our home router to an Asus Zenwifi XT9 mesh. Same network name and password. The first Protect moved over without issue. However the 2nd one went offline. I have done the resets and remove for both. I can get the 1st protect conne...

uedmunds by Community Member
  • 1014 Views
  • 3 replies
  • 0 kudos
to vote