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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 74297 Views
  • 243 replies
  • 7 kudos

Nest thermostat not adhering to schedule

I've sorted through most of the posts where the Nest thermostat is not following the schedule. I can't seem to stop it from cooling at 72 degrees, even though the schedule is a simple Cool at 78 degrees, every day.Nest has been following the schedule...

How to physically remove/disable smoke detector?

Does anyone know how to physically remove or disable the smoke detector component in the Nest, whilst keeping the rest of it fully functional?I still want the heat sensor and carbon monoxide detector, but just want to remove the ability to detect smo...

Solved! Nest Protect due to error P009 (0.80). Requires port 11095.

This one was driving me insane.I'd tried all the suggestions of creating a new home, using 2.4Ghz, making sure no other Nest products etc. etc.Finally, I started monitoring my firewall and saw connection attempts on port 11095 from the Protect being ...

Peterdeg by Community Member
  • 309 Views
  • 1 replies
  • 0 kudos

Nest Protect Room Name Incorrect

Recently purchased 6 protect gen 2s and noticed an issue while testing. If you set off the alarm it announces one of two ways. Either it says "there's smoke in the [name of protect your listening to]" which shouldn't it be the name of the alarming pr...

Nest protect sensor needs attention

One of the Nest Protect sensors beeped and the error message accompanying a yellow light, says "there is a problem with the smoke sensor". I've cleaned it as instructed but to no avail, please direct me how to get a replacement, it is only a year and...

chetk by Community Member
  • 673 Views
  • 7 replies
  • 0 kudos

Sensor Failure

So irritated, having a smoke sensor failure on our nest protect! We have had it 2.5-3 years, while I understand this is out of the warranty window it is NO WHERE near the 10 years it is supposed to last. Spoke with nest support and there is nothing t...

JenD10 by Community Member
  • 1041 Views
  • 14 replies
  • 0 kudos

Nest Protect won’t connect to app

One of my Nest Protect Smoke Det/Carbon Monoxide units became offline a few weeks back. Usually it reconnects on its own. This time it did not. I walked thru every possible option to reconnect no help. I removed it from the app and was unable to conn...

Gio91504 by Community Member
  • 407 Views
  • 4 replies
  • 0 kudos

How do I link Nest protect smoke alarm to Google home?

 I have just installed a Nest Protect smoke alarm. Set up in the Nest app with no issues. I receive updates on my app but I would like to share with family members also? When I go to settings>family in the Nest app and click add a home member I am pr...

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