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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3892 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 143751 Views
  • 243 replies
  • 11 kudos

Nest Protect software updates

Until when are software updates guaranteed for the Nest Protect V2?. You cannot expect people to invest in older hardware without a guarantee that it will remain supported for software upgrades. What is the guaranteed support period for this product?...

Heymans by • Community Member
  • 587 Views
  • 1 replies
  • 0 kudos

Country not supported

Can somebody tell me why Google Nest is not supported in Iceland but for some reason many electronics stores sell these products? It would be really nice if Google could fix this. It’s kinda loses the purpose if you have to use an address in another ...

Built in spoken room/location names

The help systems says it is not possible to add/create custom room locations for the spoken alert system. Given that limitation, I would like to know the names in the system. For example What types of bedrooms do you have? We have multiple hallways. ...

2cybers by • Community Member
  • 623 Views
  • 1 replies
  • 0 kudos

Smoke Sensor failure 18 month old unit

The Smoke Sensor failure comes up on one of my 2 Google Nests. The units are 18 months old, I have cleaned the problem nest, changed the batteries but nothing has fixed this issue.Has anybody have similar and fixed the problem, I haven't reset the un...

ChrisC12 by • Community Member
  • 497 Views
  • 1 replies
  • 0 kudos

Next Protect Life & Night Light

I am replacing wired First Alert products. I cannot find a clear statement on product life. Typically I find other products talk about either 10 or 7 year product life. Then there are different dates the life begins -- some are installation date and ...

2cybers by • Community Member
  • 536 Views
  • 1 replies
  • 0 kudos

Resolved! Need help accessing Nest Protects via USB connection as suggested

I took my six down checking options suggested via another of my threads about the withdrawal of support 4/8/2024(Nest Secure) and everything downstream. While putting these back online one of my the Protect Entry Codes was scraped/disfigured bad enou...

Mackie77 by • Community Member
  • 3582 Views
  • 5 replies
  • 0 kudos

Low Battery alert and hot battery Nest Protect

I have 3 battery operated Nest Protect Smoke and Carbon Monoxide detectors. Today I got a notification from the Nest App that the batteries on one of the detectors were extremely low and shortly the detector started to beep. While removing the batter...

lbocchio by • Community Member
  • 618 Views
  • 2 replies
  • 0 kudos

Nest Thermostat

How do I get to talk to someone about the problem I have with my nest product.

Mclou by • Community Member
  • 448 Views
  • 1 replies
  • 0 kudos

Nest not programming

Nest shows languages to select from then asks us to scan a barcode. Does not work after this point. How do I use the warranty to get a new one?

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