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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4506 Views
  • 0 replies
  • 5 kudos

Nest 3rd Gen Learning Thermostat

Nest 3rd Gen Learn Thermostat has been working perfectly for several years. It went offline today and now can’t find my network. Went through all the steps including restarting the router to no avail. All other devices on the network are working incl...

Jazzdrum57 by • Community Member
  • 345 Views
  • 18 replies
  • 0 kudos

New Router/Password Thermostat offline

Had new router, network, password installed today in home of mine in another state. Have neighbors there trying to connect it for me. Is it possible to get it connected without me being there with phone/app to get it reconnected?

DK31 by • Community Member
  • 59 Views
  • 1 replies
  • 0 kudos

Nest Heats Past the Set Temperature

My HVAC System has functioned correctly for years with my Nest Thermometer. In the past several weeks, the unit heats well beyond the set level of the thermometer. For example, If the inside temperature is 70 degrees, and the Nest heat temp is set at...

tezizzm by • Community Member
  • 99 Views
  • 1 replies
  • 0 kudos

Resolved! No Heat, No Fan, No errors on new install

After replacing my 4-wire thermostat (R, G, Y, W with Rh & Rc jumped) all of the initial tests fail. Neither fan nor heat will start. No errors are indicated. I checked the new gas furnace system board and there is a 5th blue wire connected which I b...

POPTOPP by • Community Member
  • 271 Views
  • 3 replies
  • 0 kudos

Nest hot water suddenly not working but heating is fine

Hi - we've never had an issue with our Nest before.This morning the schedule for hot water came on and heated the hot water fine.However this evening another schedule we have for hot water didn't produce hot water.I've tried doing a boost and it says...

Pete_666 by • Community Member
  • 113 Views
  • 1 replies
  • 0 kudos

Aux/Emergency Heat Blows Cold Air

Hello, I need some help with my newly installed Nest thermostat. I have a heat pump with Aux/Emergency heating. When I first set the thermostat up a few weeks ago, it appeared to be working fine. I could turn the emergency heat on myself and the ther...

CPow by • Community Member
  • 342 Views
  • 7 replies
  • 0 kudos

Resolved! Am I Screwing Up the "Learning"?

I just installed 3 Nest Learning Thermostats. Although I understand the concept of "learning", it's January in New England and therefore cold. I didn't want to wait for them to learn, so I entered schedules matching those on my older thermostats. I h...

wbt by • Community Member
  • 173 Views
  • 3 replies
  • 0 kudos

Making nest portable

Hi. I have my Nest 3rd Gen on the wall in my hall but I think it's not accurately detecting the temperature of the rooms we are in so I was looking to take the thermostat off the wall and attach to a stand in the living room when we are there. When I...

Nest Thermostat doesn't stay in Eco mode

Hi there, I have a Nest Thermostat that doesn't stay in Eco mode reliably. Auto-Schedule is turned off, and Home/Away assist is turned off. When I manually put it in Eco mode, it may stay there for several days but then I find it has randomly switche...

ScottB2 by • Community Member
  • 77 Views
  • 1 replies
  • 0 kudos
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