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Nest Thermostats

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Wifi WPA3 encryption

Why has google embraced WAP3 encryption protocol for Wi-Fi without supporting learning thermostats with firmware upgrades? If you want to remotely manage and access your thermostat, which was a major selling feature, your only option is to down grade...

Riley1424 by • Community Member
  • 743 Views
  • 4 replies
  • 0 kudos

Dial on nest thermostat not working

I tried the suggestions to fix this problem previously on this forum and it’s not working! We can click it, but turning the dial doesn’t work and it’s stuck on heat and it’s 88 degrees. We reset the nest and charged it. All wires are attached correct...

Dahutch by • Community Member
  • 1390 Views
  • 8 replies
  • 2 kudos

New nest e does not charge even via usb

I have a new out of the box nest e thermostat, four of them actually. I opened three boxes and one of them seems to charge via usb, say connect to port and then staying red flashing for over two hours and still just flashing red. The second one I tri...

Kitling by • Community Member
  • 344 Views
  • 3 replies
  • 0 kudos

Nest E thermostat fail to connect

I received my google nest thermostat and heatlink in July.It has been working fine uo until now. The wifi has disconnected and I am unable to reconnect. The app says failed to connect and to check internet connection.the thermostat doesnt respond to ...

Johoora by • Community Member
  • 831 Views
  • 14 replies
  • 0 kudos

Dead Heat Link

Hi, like other posts you heat link has died. No lights and doesn't reset after pressing button for 30 seconds. There is power going to the unit ok. Thermostat still, under warranty, can I get a replacement heat link, thanks

Cm72 by • Community Member
  • 527 Views
  • 5 replies
  • 0 kudos

add a room

How do I add a room? The nest app says I don't have any rooms yet, but I can't find where to add a room. When I go to settings and select "rooms and groups", I get a blank screen with the word "Rooms" and not options to add, delete, edit or anything ...

mopac76 by • Community Member
  • 704 Views
  • 3 replies
  • 2 kudos

Nest THermostat

Does anyone know a good installer for the Google Nest in El Cajon. Please let me know. Many thanks! Cat

catmilazz by • Community Member
  • 298 Views
  • 3 replies
  • 0 kudos

Thermostat reading 7⁰ off.

I have a Nest Learning thermostat with a Nest Temperature Sensor. When they are side by side they read 7⁰ dififferent. The sensor is correct, the thermostat is reading 7⁰ cooler. Also, the thermostat is not showing the relative humidity. It's reading...