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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

The differential on my thermostat should be changeable

Google, please listen to your customers and show you care about their comfort. The differential on my thermostat is too much and far from comfort. Please make this adjustable I note in my searches there once was a fix for this by a third-party but yo...

MedMan by Community Member
  • 5 replies
  • 1 kudos

Resolved! Cureent thermostat has 2 Red wires

Hello heroes,I currently have two thermostats, one for heating and for cooling. I'm replacing the heating thermostat with a nest learning thermostat. It has one white wire and two red wires. Both red wires are connected to R on the old thermostat.  I...

Nester3 by Community Member
  • 5 replies
  • 0 kudos

HeatLink dead

Hi there, I’ve read a few threads about the same issue but still no luck in fixing this.Overnight, heating stopped working. Error code is H71 but no light on HeatLink. I have two children, one is a 5 month old baby and heating is rather important and...

gigif by Community Member
  • 4 replies
  • 0 kudos

Google nest thermostats

Can anyone explain how the temperature preferences work? Like I get it that if I set the heating to 65 the heating will kick in once it gets down to 65 and if I set the cooling to 75 the cooling will turn on once it gets to 75. But what happens in be...

GioGarcia by Community Member
  • 3 replies
  • 0 kudos

Resolved! Nest Thermostat will no longer connect to WiFi network

I have 2 thermostats and one of them doesn’t connect any more to the wifi network. I have reset the thermostat and WiFi router more than 5 times now. I even tried to swap them and still it doesn’t connect to the wifi network.

Ashish28 by Community Member
  • 4 replies
  • 0 kudos

Resolved! Connecting to a heat pump

I have a Lennox AC/Heat pump system and a Honeywell thermostat. Not sure where to make the connections to the Nest thermostat. Existing connections are as follows (I don't know how to attach a photo):Left side:S = RedS = White (There are two S termin...

pfenton42 by Community Member
  • 6 replies
  • 0 kudos

Resolved! Accessing NEST from Europe

We will traveling in Italy, Spain and Germany this summer; will I be able to access our NEST remotely? Thank you.

temper77 by Community Member
  • 4 replies
  • 0 kudos

Not able to setup sensor

I am trying to add sensor but whenever I am scanning QR could in the nest app I get a message that my thermostat software needs to be update. The thermostat is running 6.2 22 and whenever I try to update software under setting I get a message that so...

Hazemjunk by Community Member
  • 3 replies
  • 0 kudos

W5 error

Mine also started displaying the W5 error and I've gone through all the motions more than once. Please assist

Is my thermostat compatible?

Can anyone confirm if attached wiring is compatible with NEST, this is how it is wired in my carrier thermostat. Thank you!S1, HUM, DHUM, C, W/W1, Y/Y2, G, R, O/W2

Nick7 by Community Member
  • 6 replies
  • 0 kudos
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