Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
New Nest Wiring Assistance
New Nest Thermostat wiring help needed. Pic of new nest I plan on installing and pic of present nest wiring which has provided get service and continues to do so. I assume the blue wire is the control wire? Color code the wires and place "blue wire" ...
Nest thermostat disconnects wifi
I’ve had the nest thermostat for over a year no problems. About 2 months ago it started to randomly disconnect from wifi (no changes to wife or furnace) I checked all my connection (normal) checked the voltage from all wires (normal) I have: y c w g ...
Nest won’t turn off heat
I have a nest thermostat that I installed in the summer. It worked well for cooling season and operated normally heating and cooling as intended. We are in heating season and the Heater will heat well past the set point and not turn off. This doesn’t...
Can’t access hot water function
I’ve set my replacement nest 3rd generation learning up 3 times now and every time I’ve finished setting it up, it doesn’t give me an option to control the hot water. Am I doing something wrong????
Nest could not kick in auxiliary heating
Hello everyone,This is spring I installed my Nest Learning Thermostat. I have a heat pump system along with a furnace (Trane brand). Everything went well with installation and during the hot months only using cooling. Where I live (Cincinnati), was r...
Temperature overreading
Looking for some help our thermostat which has started to overread the temperature. All appears fine on the software and linked correctly but is reading temperature at a constant 25 degrees. When the temperature in the room is considerably lower. I'v...
Help error codes TD009
Ive been told that my thermostat is faulty as it wont connect to my wifi keeps coming up with error codes. Wanting 219 as a holding deposit so i dont loose the use on using it manually or im with out heating until i get an electrician to come out and...
Nest thermostat compatible
same issue
Nest thermostat
I bought a home with this thermostat, and will travel cross country to move in. The seller took this picture after putting batteries in, but the error message is still there and I have no way of knowing if it is even working. I'm wondering if it will...
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