Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat - remove a family member
Hi - How do I remove a family member? On the App it states that now that Nest and Google have come together, invitations can only be resent or removed from the Google Home app.I can't find out where this is, they are not listed on my Google Home as a...
Google Nest Thermostat
So we bought the system a week or two ago, found out we needed a power connector, ordered it, just got it, and tried to set it up today. Did everything the instructions told us, and, even after several resets, I keep getting either an error E257, or ...
When I turn my heat on, my central air unit turns on and has cold air coming out
Hi there! Hopefully this is an easy question. I haven't changed any wiring in my nest. Everything was working fine until I had to factory reset the unit this evening due to a Google Home / WiFi issue. When setting it back up, I think I did it incorre...
My Nest Thermostat is fault - just like your warranty form
I need to make a warranty claim.I've already had a technician come out and inspect our Nest thermostat, and they said it's faulty as it's not sending the correct o/b signal. Please put me in touch with someone that can help with my warranty claim. I ...
Trying to add a Home in San Juan Puerto Rico
I am trying to add a Home Address in San Juan Puerto Rico. However the address does not have a state/Territory PR at all. Yes, PR is part of US. The zip code here is 00907.
Nest Thermostat
Why can’t I set the difference in Temperature Preset to less than 3 degrees? Another words, if I set the cooling temperature to 73 the highest I can set the heat to is 70 degrees
Nest wiring compatibility
My gas furnace is heat only and has 5 wires: blue-C, red-R, white-E/W1, green-G, and orange-W2. Google Nest shows a Yellow wire connecting to Y1 and doesn't show any Orange wire. The wiring compatibility method that's supposed to include chat after a...
eligibility'
Thank you for enrolling in CenterPoint Energy Smart Cycle. to help manage your community’s electric grid during times of peak demand. Unfortunately, you no longer have any eligible Google Nest thermostats in your enrolled Home. It was changed to a NE...
Leave beta program
same issue
Nest wont connect to app or find wifi
I have had a nest before in a rental and didn't have this issue. This new house I have tried many times to reset,delete the app and re download .... nothing seems to work please help!
