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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24522 Views
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  • 8 kudos

Lost or incorrect history

My Nest thermostat has a day of history missing and some other days have an inconsistent record where the detail shows more heating time than at the summary level

Geoff27 by Community Member
  • 1607 Views
  • 9 replies
  • 0 kudos

Google nest thermostat wifi

Hi,The thermostat wifi connection is lost and won’t re-connect. I didn’t change anything in my home regarding internet/connectivity. I’ve tried to reset the router, reset the thermostat. Only keep getting the message that the network is hidden or to ...

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Juulk by Community Member
  • 2568 Views
  • 17 replies
  • 0 kudos

Hot water voice and increment control

I have recently had the Nest thermostat installed in my home to replace my old 'Cosy' smart thermostat. A couple of things that I have noticed appear to be missing is the ability to boost the hot water via an Alexa voice prompt. Also the ability to s...

Xjacko by Community Member
  • 1380 Views
  • 6 replies
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heat link dead

HelloMy heat link is dead. No signal of activity after several attempts of disconnecting/reconnecting. My old thermostat works perfectly fine when I replace the heat link, so it is not a power supply issue. We had the same issue in february of this y...

dfuster by Community Member
  • 454 Views
  • 0 replies
  • 0 kudos

Nest Thermostat to Honeywell EIM

I want to replace my Honeywell thermostat that is only connected using 3 wires; Red, White and green to a nest thermostat. My gas furnace also has a heat pump. The thermostat wire runs from my thermostat to a Honeywell EIM. The wires are connect to p...

Nohartiii by Community Member
  • 4473 Views
  • 6 replies
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Nest compatability

Hi - just moved into a new flat - want to replace the existing towerstat RS thermostat with a Nest. Existing stat has red, yellow and blue wires. Looks like :Red (live) goes to 1Yellow goes to 3Blue to 4.Is it possible to swap this with a Nest? Thank...

Scousep by Community Member
  • 1138 Views
  • 6 replies
  • 0 kudos

Learning Thermostat help

Hi, I've recently moved into a rented property that has a nest thermostat, ive reset all the settings so the previous owners settings aren't on there anymore, but my history readings are all very high, they range from running from 14hrs a day through...

Switching between schedule and constant temp

I have a Nest Learning, 2nd Gen Thermostat hooked up to my boiler. As the boiler takes a while to heat up the house I can't use home/away so I have a schedule set in the app. This works most of the time, except when it gets really cold (around 0F or ...

PaulShryer by Community Member
  • 1545 Views
  • 9 replies
  • 0 kudos

Trane Air handler…

 i have normal 5 wires coming out of wall. why does air handler only have 3 wires (see 2 pictures of air handler above) and none on W heat terminals even though my heat worked fine when it was connected to honeywell thermostat…now changing to nest an...

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bella123 by Community Member
  • 2829 Views
  • 17 replies
  • 0 kudos
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