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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 9898 Views
  • 0 replies
  • 6 kudos

Nest Thermostat

Nest thermostat will not pair with SmartThings hub. After trying to add device message says “ No devices found”.

Pm1 by Community Member
  • 342 Views
  • 3 replies
  • 0 kudos

Sunblock not working

I have a Nest Thermostat 3.6 and Sunblock is not working. My thermostat gets direct sunlight for about a hour each morning and it gets in excess of 80 degrees each morning with this sunlight. There are no other power sources in the area so no its not...

mitchodell by Community Member
  • 1150 Views
  • 14 replies
  • 0 kudos

Fan running even when Cool/Heat is off

I’ve been having problems with my Nest 3rd gen. When I first turn on the AC to Cool, the AC kicks on with little issue. 20 minutes later, the cold air stops coming through and the fan stays running continuously, even when I turn off everything. The o...

JGabs34 by Community Member
  • 564 Views
  • 6 replies
  • 1 kudos

Thermostat

Hi, I would like to connect my nest learning thermostat to a computer, what is the best way to do it?

Meravca by Community Member
  • 607 Views
  • 6 replies
  • 0 kudos

Eco hold won’t lower past 76.

We just got the thermostat yesterday so I’m still trying to feel it out. We’ve found out that the temperature changes by itself, I understand why it does. But we want to hold a certain temperature and I read that I need to select eco and select a tem...

Jkirk by Community Member
  • 459 Views
  • 4 replies
  • 0 kudos

Resolved! Not cooling

No matter how cool we set the thermostat it isn’t cooling our home. We can have it set to 50 and it’s currently 83 in my house. We got an alert a week ago or so. Not sure how to troubleshoot or fix. I’ve swapped batteries, shut off and turned on. Not...

Annalia by Community Member
  • 1319 Views
  • 3 replies
  • 0 kudos

Neat thermostat service

I am away from my condo. Thermostat shows “E3- no power to RC wire”.neighbor charged the stat battery, but still no AC . Is there a local Nest service person in Fort Myers Florida?

Jonnydv2 by Community Member
  • 488 Views
  • 3 replies
  • 0 kudos

Google Nest Thermostat not showing any wifi to connect to

Hello! I seem to be having the same wifi connectivity issues as I see with so many others. Upgraded to be able to control via wifi, but nothing is working. Tried the fixes of rebooting, restarting, etc but nothing works. How can I get a replacement? ...

Airboy by Community Member
  • 464 Views
  • 6 replies
  • 0 kudos

Color wire Diagram

My old thermostat had three wires hooked up to it red for data, white for R and blue wire for C.Which ports do I plug my wires into?

Rsfallon by Community Member
  • 565 Views
  • 4 replies
  • 0 kudos

fan on all the time dring cooling

How do i set it up so my fan runs after my air-con unit cycles off and on i want the keep the fan on all the time to circulate the air in my house

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