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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Still no power to heat link

Can’t use my heating system because there’s no power to either the heat link or the nest thermostat. Checked all troubleshooting suggestions with no success. . My installer says it’s a faulty heat link It’s just over a year old. I’m serious thinking ...

Geronimo by Community Member
  • 5 replies
  • 0 kudos

Nest thermostat screen blank

Hi,the screen of my thermostat is completely blank; it has power, even clicks when I turn the bezel and the app works fine.I unplugged it and replugged it and still nothing. Help?

CBE17 by Community Member
  • 3 replies
  • 1 kudos

Nest thermostat 3rd Generation lost power

On checking heat link with multi meter, 230v power into unit ok but no 12v supply from unit to thermostat. No green light illuminated on unit. Reset tried but to no avail consistent with unit failure.How can we get a replacement heat link?The unit is...

KenB by Community Member
  • 2 replies
  • 0 kudos

Thermostat E

Just had a new thermostat delivered to replace a broken one do i have to use the new stand and heat link cause it doesn’t work with the old one

gracam2 by Community Member
  • 4 replies
  • 0 kudos

Nest thermostat heating to different temperature than schedule

Since being turned on for the colder weather recently, my Nest has not been following the schedule properly.On a morning, it is set to heat to 20C by 10am, and then increase the heat to 20.5C at 1pm.However, it is consistently heating to 20.5 at 10am...

Screenshot 2021-09-30 at 10.09.23.png
Mikkydean by Community Member
  • 20 replies
  • 1 kudos

Nest shows Heating but there isn't any heat

Hi there - we had a new boiler and Nest thermostat installed earlier in the year but the heating hasn't really needed to be on until the colder weather of the last week. The thermostat shows orange and that it is heating but the radiators are not com...

Podsmum by Community Member
  • 9 replies
  • 0 kudos

App not working and slow thermostat

Hi,We’ve had the heating off all summer but it’s almost time to turn it on again. We had noticed that the thermostats often didn’t trigger the heating coming on even though the display was orange. And then, and what felt like another few random attem...

Trouble installing Nest Thermostat

I get through the installation process, including connecting to wifi. Google Home app says it is just finishing up things and it will take a while. After several minutes, I get this notice: Something went wrong. Try connecting again. If that doesn't ...

Home Wa

My thermostat does not do home/ away assist since my account was merged with Google. Any way to be able to reactive my original Nest account?

Psull13 by Community Member
  • 3 replies
  • 0 kudos