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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22600 Views
  • 0 replies
  • 7 kudos

Nest Thermostat Sensor not working in EU ?

Hi all, I live in Brussels where I setup a Nest Thermostat 3rd Gen.I had bought while leaving in the US, Nest sensors, but they do not seem compatible here in Europe.Why is that ? When can this be fixed to where I can install them in the house proper...

Nest 3 temperature issues

We have a Nest 3 which has been working but I can’t understand the temperature settings. We recently set it to come on at 6.00am to 19 degrees and stay on all day then drop to 15 degrees at midnight.when I got up this morn8ng at 7.30 am the thermosta...

at912 by Community Member
  • 821 Views
  • 4 replies
  • 0 kudos

No hot water control through home app

I have my upstairs nest thermostat configured to heat hot water too. I can however not control hot water through the home app as it only shows heating. Assistant doesn't work either as if hot water feature is not part of google home at all. The only ...

Kysna4 by Community Member
  • 285 Views
  • 0 replies
  • 1 kudos

Thermostat no power

All of a sudden my nest has no power there’s power going into the white module but nothing at the stat could it be a power supply fault in the white mod it’s about 3 years old and had not much use

Dodge by Community Member
  • 915 Views
  • 5 replies
  • 0 kudos

Heatlink Dead

My 2-year old Nest thermostat has ceased to work. The installing company electrician has confirmed the heatlink unit is dead. No lights showing on heatlink unit. The head unit is fine. First noticed a h72 error then the battery in the head unit went ...

nest home app time limits are arbitrary

I've been using the nest now for a full cooling season, and now the beginning of heat... it all works pretty well for me, but i of course have some grievances all revolving around software: besides not being able to adjust the hysteresis (sometimes c...

EdPhx by Community Member
  • 1255 Views
  • 5 replies
  • 0 kudos

Nest 2 generation reading wrong temp inside

I have the older 2nd gen and people with both 3rd and 2nd gen are reporting the same issue... It seems Google didn't bother to fix this issue that seems to affect a few units on their newer models either

PP053071 by Community Member
  • 706 Views
  • 3 replies
  • 0 kudos

Manual shipping label

I got the replacement thermostat and I need to return the old thermostat. How can I get the shipping label for return item

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