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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Unable to Find W-Fi Network TD004 (0.65)

Thermostat was able to connect to my previous router. When I upgraded to a new router the thermostat is unable to find the wi-fi network. The error on the app is TD004 (0.65). I have done the following:Factory reset on thermostatReset wifi routerRese...

bbohnson by Community Member
  • 7 replies
  • 1 kudos

Heat Link seems to have died

Hi, I seem to be having a issue on one of my gen3 heat links(I have two zones).As of about 2 weeks ago no lights on one of the heat links, no error on the linked nest though.I have cycled the power to the device, the heat link lights up briefly, yell...

richt87 by Community Member
  • 6 replies
  • 0 kudos

NEST THERMOSTAT /// WIFI reconnection

I need my NEST THERMOSTAT RECONNECTED. I changed INTERNET PROVIDER to AT&T and GOOGLE SUPPORT PERSONNEL cannot remedy. Model: GA01334-US SKU: 6427015 Purchased: 03/27/2021

LoneWolf by Community Member
  • 2 replies
  • 0 kudos

App not online

Hi there, I'm moving this thread to the Master thread as this is a duplicate topic.

GarrettDS by Community Specialist
  • 0 replies
  • 0 kudos

How to Block Heat-Cool Mode ?

Configuration is two Nests, two zones (EWC zone panel) with gas forced hot air heat plus A/C. Conventional R-W-Y-G-C wiring (G zone 1 only).The zone panel has "seasonal mode" switch to allow heat or cool but not both. This prevents one zone calling f...

aap by Community Member
  • 5 replies
  • 0 kudos

3rd Gen Learning Thermostat connection problems.

We inherited a Nest 3G thermostat when we bought our house earlier this year. It was working fine as the winter ended but has been dormant during the summer months. It now won't work - there is a green and orange alternating flashing light. If I pres...

Ossipee by Community Member
  • 3 replies
  • 0 kudos