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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Nest Thermostat Not Cooling Fast

Using my AC for the first time since installing the nest thermostat and my home is cooling...just not quick enough. It seems to be constantly running and says it will reach set temperature in 1 hour (76 degrees set to 72). Was curious if it just need...

MHUD220 by Community Member
  • 4 replies
  • 0 kudos

Resolved! reconnect phone

T h e phone will no longer connect to nest what do I need to do I phone

Nest app keeps going offline

We had a tech come out and install out Nest Learning Thermostat. Everything worked fine and got connected. Now the app keeps saying it's offline on and off every single day. Why is it going offline and how can we fix the issue?


Google nest works well with heat all winter. Now trying to set up a/c, theses are the wires from seperate a/c thermostat( which terminals on the nest do they go to? Right now I show no cooling mode on the nest.(can I post pict...

NYBruce by Community Member
  • 6 replies
  • 0 kudos

My Country is not listed in my Nest Learning 3rd

Hi I have nest Learning 3rd thermostat and my country is not listed (Kuwait) 1st I have to choose country which I can’t skip so I have to choose other country!?2nd I can’t see the meteor data (ex. outside temp.) I only see data for other country . wh...

Alostad by Community Member
  • 5 replies
  • 0 kudos

Resolved! Nest App linked to thermostat

I set the water heater to turn on at a set time through my Nest App on my android phone. The water heater does not turn on as expected. So I override it for, say, an hour. At the end of the hour the water heating ends. So I can't seem to pre determin...

Curious01 by Community Member
  • 9 replies
  • 0 kudos

Changing Wifi connection on multiples nest thermostats at once

Hi, I have 12 heating zones and 12 nest thermostats. We got a new internet provider and a new network name / address. I know how to change the wifi network directly at the thermostat, but it is time consuming. Is there a way to change the network for...

JB99 by Community Member
  • 5 replies
  • 0 kudos

Boiler control with multiple zones

I recently upgraded my boiler to a high efficient boiler. My old boiler ran on loop temperature but this system needs a signal from a thermostat to run and I cannot run wires from all of my thermostats to the boiler. Does Google have a product that I...

Gr8Save by Community Member
  • 1 replies
  • 0 kudos


the app opens but there  i can’t change anything 

Beuk23 by Community Member
  • 3 replies
  • 1 kudos
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