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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4659 Views
  • 0 replies
  • 5 kudos

Nest Thermostat Continually Goes Offline

Really disappointed with my nest thermostat. Have spend 100s buying it and having it installed, for it to continually go offline on the app. It only comes online when the thermostat itself is 'woken' by touching it. It does same via browser, and have...

Lost connection from Thermostat to head link H71

On of my two heat link/thermostat pairs have lost connection.there is power to thermostat and heat link.Heat link shows constant yellow and does the same on rebootThermostat will not connect and shows error message h71 (of which I can find NO documen...

Nest Problems

Having e103 errors and condenser will not come on. Fan will run for short periods of time but nothing else. Restarted nest and same problem. Is the nest broken?

Bweldy72 by Community Member
  • 525 Views
  • 3 replies
  • 0 kudos

Resolved! AC cools very slowly

Our Nest looks like this most of the time now. I uninstalled and reinstalled my app and I can’t get it to schedule. I work from home, yet it thinks I’m Away. We were on the phone with a tech for about an hour today and tried several “solutions.” FYI ...

336366A5-BEC5-4045-AB7B-26C877537911.jpeg
Krashkey by Community Member
  • 635 Views
  • 2 replies
  • 0 kudos

Nest app lost my thermostat

How do I get my thermostat to talk to my app? This is the second time this month that my app comes up and has no thermostat. Only thing I can do is add a thermostat. I lose my history when I reset everything and add the thermostat to the app. Thermos...

Robarc by Community Member
  • 623 Views
  • 3 replies
  • 0 kudos

Jumper wire Y toW

My current thermostat has a jumper wire from the Y to the W, can I I stall the nest thermostat? Would I just ignore the W?

3rd gen thermostat

Is it possible to replace a 3rd gen thermostats base only? 

Ronm21 by Community Member
  • 1057 Views
  • 18 replies
  • 0 kudos
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