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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4669 Views
  • 0 replies
  • 5 kudos

Thermostat history lost after removing it from the Nest App

I have the Nest Learning Thermostat 3 and I got a Low battery issue. As part of the troubleshooting process, I remove it from the Nest app and reset it. Eventually, I learned how to charge the battery, and I added the thermostat back to the app.Now a...

wrr by • Community Member
  • 643 Views
  • 2 replies
  • 1 kudos

Presence sensing not working

First, some background: I have a 3rd generation Nest Learning Thermostat with an account that has been migrated to Google. I also have multiple Kasa smart plugs. I wasn’t satisfied with the home/away assist in the Nest app so I’ve always used the Pre...

Drewbacca by • Community Member
  • 14405 Views
  • 32 replies
  • 11 kudos

Nest "smart" thermostat

How can i configure nest "smart" thermostat to not think that i have left the house and turn the temp down? This has been hapening constantly for the past few weeks. I thought turning it back on several times will make it "learn" my pattern of behavi...

Zlatko by • Community Member
  • 442 Views
  • 4 replies
  • 0 kudos

I can’t adjust the thermostat from my iPad, I’m away

I can’t adjust my thermostat from the app on my iPad, I’m away and have been checking the temp all week, now that I’m heading home and want to raise the temperature it does not show me the temps, just says home.

jjatlas by • Community Member
  • 185 Views
  • 0 replies
  • 0 kudos

Customize sensor schedules

Users should be able to define when the system switches to which senor. If I had known this wasn't an option, I wouldn't have purchased. This really can't be hard to program Google. Get it done. Everyone is different. Some people wake up at 5 am. It ...

Pasta80 by • Community Member
  • 937 Views
  • 8 replies
  • 9 kudos

Nest not following schedule

Hello. I have a schedule for my thermostat so that the heating goes off in the evenings at 2200, and should come on at 6.30am in the mornings. The heating is now coming on every day at 4.00am for no reason. Please help.

Ross171 by • Community Member
  • 387 Views
  • 1 replies
  • 0 kudos

Nest Heat Link v3 Stopped Working

This morning my Nest Heat Link v3 has completely stopped working. No lights, nothing. Have already tried the reset procedure. I can confirm that there is power being supplied to the unit. The unit is only a year and a half old. I would expect Google ...

Cliff by • Community Member
  • 772 Views
  • 8 replies
  • 0 kudos

Nest

My thermostat keeps rebooting. The only things that keeps showing up on the display is the google logo. Ive tried resetting it and even recharging it with a usb cable. The thermostat has not worked for weeks.

Nest app thermostat data

Hi,Nest thermostats IOS app shows missing data & or inaccurate data for the last week. Can you advise how to resolve this. This seems to happen every now & then. Same issue on browser as well.

PaulBrad by • Community Member
  • 305 Views
  • 0 replies
  • 0 kudos
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