Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heating OFF/Water OFF - BUT Boiler ON
Hi there, Whilst we love our NEST we appear to have issues with it which we can't seem resolve.Having reset the app and auto scheduler to get it to operate like a normal thermostat it is still switching the heating/or hot water on when it is not bein...
Newbie learning thermostat help
Could really use some help. Replaced my thermostat with the Nest learning thermostat - got it to connect but the fan would never run. resulting in no AC or heat to work Now the WiFi is disconnected and I can’t do anything.
3rd Gen HeatbLink Stopped workimg
I have raised a case but no response. My heat link no longer has power. I have had an electrician check it, he said the device has failed. It is less then 2 yrs old so should be warranteed. This seems to be manufacturing fault, plenty of similar issu...
How to compare usage with same month last year?
Hello and Hi, I've had a nest for years and get the monthly email letting me know how much better I was at not running the furnace compared to last month. Unfortunately, this information isn't very useful since the month before may have been a very i...
Resolved! Error M20/E298
Thermostat keeps saying "no power" and giving error codes M20 & E298 no matter what I do. I correctly installed the c-wire power connector. There are no shorted fuses on my control board. My furnace is powering just fine.When I look at the equipment ...
Resolved! Radiators from 1 of 3 zones turning on for no reason
I have 3 nest 3rd gen learning thermostats for zoned 3 story house. Gas heating with rads and water. It’s summer so the heating should not be switching on but the last few weeks we have noticed that the middle level rads come on even though it’s not ...
Wiring help
I have a white wire in the B port, throwing me off. Any advice? I have baseboard heading and central a/c system. Thanks
nest learning thermostat one red wire "R" - how to wire with Rc and RH----
Hello,changing from old Carrier thermostat -which controlled heating and cooling original wire connections are "C" "G" "Y1" "W1-o-b" and "R"Nest thermostat is showing RC and RH which I understand is heating and coolingSolution?screwed?Jumper?just one...
Nest thermostat charging issues believe gen 3 learning nest thermostat
Need help my wifi went down on my nest thermostat and say low power I've been charging it but dosnt seem to charge I need help
H71 error Nest - no lights on heat link
Earlier today I started getting the h71 error on both my thermostats. They are usually connected to 2 heat links. Both heat links have no lights.I've checked the fuse/trip switches. I've tried resetting. Nothing works.I've got a 3 year old and no hot...
