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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4690 Views
  • 0 replies
  • 5 kudos

Why is my heating coming on at 3am?

Hi, I have a new Nest thermostat. I've programmed the heating to 18 degrees at 7am and to 9 degrees at 10pm, assuming that will give me heating during the day and it will be off at night. However, the heating is coming on at 3am each morning. What am...

AJY by Community Member
  • 802 Views
  • 6 replies
  • 0 kudos

E23 after battery died

Last week noticed it wasn't cooling in my house. Ok pulled of the head unit put it on charge no issue checked over r wire confirm 24vac going to wire and c is completing the circuit. Just in case I checked the water shut off the voltage from the tran...

Ozz904 by Community Member
  • 271 Views
  • 4 replies
  • 0 kudos

B and w terminals. No R????

My Honeywell thermostat has a black and a white wire. They were hooked up to the w terminal and the b terminal. No other wires or hookups. What are these wires supposed to be? R and w?

Hoops508 by Community Member
  • 232 Views
  • 4 replies
  • 0 kudos

I can't add my Nest thermostat to the Nest app

I'm not able to connect my Nest thermostat to the Nest app. I've chosen both options to add the product, scanning the QR code on the back of the nest and continuing without scanning, and neither works. When the app asks for the entry key is when the ...

Carly1028 by Community Member
  • 437 Views
  • 6 replies
  • 1 kudos

Nest Link failed. Third Post of ongoing Problem as Reported

As previously Reported .I have now at my expense bought a new Nest so I can control the heating . I must say it was an expense I could do without. I hope this lasts longer than my last one. At the moment I will not be recommending...BUT at least I am...

Phils54 by Community Member
  • 82 Views
  • 0 replies
  • 0 kudos
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