cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8283 Views
  • 0 replies
  • 6 kudos

Nest Thermostat

Ever since I migrated into the new Google Home App my thermostat in the mesh network says weak Connection, why is that?

TonyD1 by Community Member
  • 453 Views
  • 5 replies
  • 0 kudos

Compatability question

I had a new heat pump installed and when they put the system in the removed my Nest Learning Thermostat Model a0013, they installed a Honeywell Vision Pro 8000. From all I can see these two units should be interchangeable, am I correct?Richard Chase

Setting says this next is connected to an existing account

Nest thermostat is set up with the previous home owner I guess, so when I look to insert the 7 diget code it says it the Nest is already assigned to an account. My old one at a previous house or the former owner at this house????

ERJ15 by Community Member
  • 346 Views
  • 4 replies
  • 0 kudos

Nest 30 minute scheduler

I'm a residential solar user in Arizona using SRP. SRP charges and insane amount of money to residential solar users in the form of peak power. That's a surcharge on top of paying for our electricity. It's critical to have the ability to schedule in ...

Google Nest temp plus time frame displayed

Can someone please explain to me why do I continuously get this? I didn’t get it before and now all of a sudden I’m getting it. It keeps showing me the temperature and then states within a certain amount of time and I didn’t get that before.. thanks ...

B0805AC3-5851-429A-A2A9-216938EB5877.jpeg
JVega0507 by Community Member
  • 453 Views
  • 7 replies
  • 0 kudos

Lost or incorrect history

My Nest thermostat has a day of history missing and some other days have an inconsistent record where the detail shows more heating time than at the summary level

Geoff27 by Community Member
  • 692 Views
  • 9 replies
  • 0 kudos

Google nest thermostat wifi

Hi,The thermostat wifi connection is lost and won’t re-connect. I didn’t change anything in my home regarding internet/connectivity. I’ve tried to reset the router, reset the thermostat. Only keep getting the message that the network is hidden or to ...

92124B46-8296-4D40-A2DE-C6FA02B2A013.jpeg
Juulk by Community Member
  • 1102 Views
  • 17 replies
  • 0 kudos

Hot water voice and increment control

I have recently had the Nest thermostat installed in my home to replace my old 'Cosy' smart thermostat. A couple of things that I have noticed appear to be missing is the ability to boost the hot water via an Alexa voice prompt. Also the ability to s...

Xjacko by Community Member
  • 435 Views
  • 6 replies
  • 0 kudos

heat link dead

HelloMy heat link is dead. No signal of activity after several attempts of disconnecting/reconnecting. My old thermostat works perfectly fine when I replace the heat link, so it is not a power supply issue. We had the same issue in february of this y...

dfuster by Community Member
  • 207 Views
  • 0 replies
  • 0 kudos
to vote