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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4659 Views
  • 0 replies
  • 5 kudos

Resolved! History on thermostat

In nest app when I click on history tab last 2 days showing “no usage”.I don’t understand, does it mean my AC is off ? There is nobody home. It’s on away mode. Thx.

Polossine by Community Member
  • 895 Views
  • 11 replies
  • 0 kudos

Account disconnected

I cannot get to my code on the back of thermostat because it is attached to the wall. I went to settings and it says ACCOUNT DISCONNECTED. HELP. I’m freezing. It is so cold in here.

Yssim918 by Community Member
  • 959 Views
  • 12 replies
  • 0 kudos

3rd gen Nest thermostat 2-wires connected to alpine burner

Hi, I have a 3rd generation nest thermostat connected to an alpine gas burner. There is an only a 2 wire that is wired from then thermostat to the burner. red and white wires. connected red wire to red connector on the burner and connected white wire...

Vdimaio77 by Community Member
  • 217 Views
  • 3 replies
  • 0 kudos

WARRENTY REGISTRATION

Hi All,I have just got installed nest learning Thermostat by a professional company. Just wondering for 5 year warranty if i need to do something ? Thanks

SHAM89 by Community Member
  • 238 Views
  • 3 replies
  • 0 kudos

Switching the Scheduling to On

HiI've checked a few older posts but they either don't have the answer or the posts have been closed. Have to say this Nest is one of the most frustrating things I've come across recently. I really was hoping it was easy to use. Here is the issue I h...

Keith1970 by Community Member
  • 356 Views
  • 7 replies
  • 0 kudos

Resolved! Next Power Connector jumper

What is the function of the blue jumper on the edge of the Nest Power Connector? See photo.

PowerConnectorJumper.jpg
wrpeet by Community Member
  • 1108 Views
  • 9 replies
  • 0 kudos

Nest Heat Link - No Light - No Response

No response from the heat link unit from the boiler. No light at all.No power outage , woke up in the morning and it had dropped off from the thermostat and has not been on since. No obvious signs of lose wires and definitely no damage. About 18 / 24...

Phils54 by Community Member
  • 438 Views
  • 6 replies
  • 0 kudos

Works with Google Gree+ app Offline

Hey guys! My Gree+ app which is set up using the works with google option in the google home app. Is showing all my air cons as offline. These can be activated using the gree app and show up in the thermostat on the google home app. But I can’t for t...

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ReeseK by Community Member
  • 1329 Views
  • 17 replies
  • 0 kudos
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