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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Nest thermostat

Hi,Installed my nest thermostat using adapterEverything works fine but on the thermostat I get a "not detecting wire" issue in settingsHow do I fix this?

Fred3636 by Community Member
  • 250 Views
  • 4 replies
  • 0 kudos

Thermostat shows H72-code

Hi!As of late my Nest Thermostat has stopped functioning. After charging the thermostat by means of an external output, the thermostat generated an H72-code, for not receiving power.I have checked the heatlink (type Amber-2.5): it shows no LEDs or ot...

Thermostat doesn’t show network

Hi , my nest thermostat doesn’t show network i did every way but doesn’t help to me i had this problem before and that time my display out of warranty and they give me replacement but know they don’t do that how can i fix problem ? thank you

Reza5 by Community Member
  • 823 Views
  • 17 replies
  • 0 kudos

Resolved! Nest App says Offline, but I am online

I posted this, but the thread got locked before I could reply. (Apologies, but I can only test this at the weekends).The main point that I believe that is missing is that it occasionally works, which from my point of view is worse than not working an...

Andrewk by Community Member
  • 14752 Views
  • 7 replies
  • 2 kudos

New Learning thermostat stuck on install

My nest learning thermostat is stuck on install, with the error message "please remove the thermostat from it's base, then reattach it." Doing so changes nothing. Holding the unit down and restarting it still gives same error message. I've noticed th...

YaThatGuy by Community Member
  • 359 Views
  • 4 replies
  • 0 kudos

Nest thermostat

Can’t get my thermostat nest thermostat working on my phone it went down sometime this morning asked for a password and I haven’t been able to get it back. ?

Gmcleer01 by Community Member
  • 227 Views
  • 4 replies
  • 0 kudos
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