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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1291 Views
  • 16 replies
  • 1 kudos

No Dolby Atmos on new TV Streamer

I bought the new TV streamer and I cannot get Dolby Atmos sound from the usual sources.My Gen 3 Chromecast dongle passes through Atmos fine from Amazon Music Plus and Apple TV, but no such luck from the new streamer, no matter how I set up my hardwar...

Chromecast not allowing update

HelloBought Chromecast with Google TV (HD) July . Set up well ram for a few months and now a update pops up when I turn it on. I can bypass it by turning it off but when the up date is on you can not select the update now button or the update later b...

Maggie3 by • Community Member
  • 600 Views
  • 3 replies
  • 0 kudos

Google TV Remote eats batteries fast

Hi,I have a Google TV Streamer and I've noticed that the batteries gone empty very fast, usually in 24 hours a pair of AAA piles are dead.It's that normal?Thanks.

Juan_G by • Community Member
  • 769 Views
  • 3 replies
  • 0 kudos

Chrome TV Streamer Reboots Itself

Ever since I bought this the system often reboots itself for seemingly no reason. It most often happens when viewing live tv. I have it directly connected with an ethernet cable. The volume glitches making a weird "stutter" sound then reboots. It did...

Fally84 by • Community Member
  • 891 Views
  • 6 replies
  • 2 kudos

Chromecast not working with youtube

Hi I have a chromecast smart television. When in the google home app, I try to connect it, but it keeps bringing me back to "what are you setting up?". Ill hit chromecast tv, and itll buffer for a few seconds, then bring me back to "What are you sett...

Zoralth by • Community Member
  • 344 Views
  • 1 replies
  • 0 kudos

Chromecast won't stay connected to WiFi

Help!Google Chromecast suddenly doesn't want to stay connected to the WiFi. It's been like this for a month now. Before that, it worked perfectly for over a year. I've tried everything:Only 2.4 or only 5 GHz network and both together.Change the WiFi ...

POKIWOKI by • Community Member
  • 722 Views
  • 5 replies
  • 0 kudos

Chromecast Unable to add

Had this chromecast for years and now that its october I wanted to change the ambient mode to have halloween backgrounds. Well come to find out on the Home App (yes fully up to date) wouldnt let me change the settings, just says "Settings Unavailable...

Thll by • Community Member
  • 394 Views
  • 1 replies
  • 0 kudos

Resolved! No audio on Hisense TV connected Google TV Streamer

Hi, I got Google TV streamer couple of days ago to use on my Hisense 4K TV. First, I didn't realize there's no Hdmi cable included in the box, second I tried to buy but not available in the Google store. Then I bought third party HDMI from Amazon. Th...

dipeah529 by • Community Member
  • 5990 Views
  • 12 replies
  • 1 kudos

Chrinecast remote wont fast foward or rewind

While in YouTube or prime video I can no longer fast forward or rewind videos.To specify i have YouTube premium and own the movies on prime. And do not have ads I'm trying to skip, the content. I'm trying to watch will let me pause. The left and righ...

JJP669 by • Community Member
  • 500 Views
  • 1 replies
  • 0 kudos

Google TV Streamer: Various issues

Hi,We've had our TV Streamer for a couple of weeks now, and while to start with it was great and a major upgrade from the Android TV built into our Toshiba, it's had more and more issues pop up so I wanted to post them incase anyone can help, and so ...

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